Community resources
Community resources
Community resources
Jira
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Can we lock comments using the new issue view? I really like the new view, but I can't find the option to lock my comments. I need to be able to lock comments when I comment on tickets pertaining to ...
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Hello, We are having an issue with request participants not being able to see the details of a ticket. The Service Desk Agent can fine of course, as can the Reporter. When they t...
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How do I change work log info? I made a mistake and now it shows 1 day for a 3 hour task.
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I would like to assign 2 individuals with edit capabilities to a Dashboard in Jira. Under Edit - System - Shared Dashboard - Change Owner it appears that there can only be one owner. The ...
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Hi, One Jira Cloud, I'd like to change the description field on a Create Issue screen to use the newer Rich Text Editor. I tried editing the Renderer for the field, but my only options are "Wiki" an...
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I have 8 Features related to a new notification capability so I added a "Notification" label to each Feature. I would like to construct a JQL to pull all the child issues associated with the la...
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As an NPO, we just received a generous donation from Atlassian of multiple JIRA products. We plan on at least using Core, Software, and Service Desk. My question is, is there a 'be...
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Both services are extremely slow to users outside our main geographical location (Europe). Is it possible to have it geo-replicated to other regions so users don't have >30s load times fo...
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Is there a way to treat subtasks from Task issues and subtasks from Story issues differently?
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I have existing filters that I need to edit but when I try to edit any filter, the textbox for the JQL query is missing. Shouldn't the textbox or simple query editor controls appear in the red ...
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What is the MIRO board ( and why does it show up) HOW do I update the actual hours on a subtask and why can I update the estimated hours?
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Today we have a new Jira view - which is missing critical information. While there is a link at the top to review the old page - it is not universal. The instructions to revert back to th...
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using the new view we are unable to create sub-tasks and yes they are enabled and included.
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...hat's true or not, but that's the policy. I think that enabling Simplified Workflow for the boards on my team's projects would solve this issue, but I'm unclear on what happens behind the scenes if S...
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The documentation says as below : Create an application link In Jira, navigate to Jira settings (cog icon) > Applications > Application links. In the Enter the...
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Is there a way to embed or nest a table or a portion of a confluence table, into a Jira description? Use case - to include the necessary information in Jira (table format preferable but not re...
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For every project, I have exactly one Tempo account (Tempo Timesheets product) defined that represents the support aspect of that project. It contains the word "Support" prefixed by something else ("...
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Hi, I am using the jira rest api and when y query some issue i can get the description and if an imager were embedded in the description the API returns me something like this: ( [type]...
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Hello Atlassian. I'm getting an interesting message when attempting to change the font color for 2 lines within an Issue's Acceptance Criteria field. I highlight both lines, click the fon...
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I created a new board for my sprint stories counters are showing 5 out of 220 while stories are 5 this is confusing as I need to show my sprint statistics in this board depending on the sprint...
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So this isn't something that needs to be solved; it's just a question I've had for a while. Part of the reason for using components is to allow more granular default assignments, corre...
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On Jira Cloud if I click on the Assignee field of an issue, the dropdown menu shown populates with only my own user account and Unassigned. However, if I follow the link in the upper left out of the ...
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How to create projects in post-function with API from Scriptrunner built-in function "copy project"?
Currently the Jira admin (me) creates new projects from a template project with Scriptrunner built-in function "copy project". I like to give collegues the ability to create projects as well, but in...
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I am getting a 404 when trying to set a user's password. Here is my curl running from a Mac: curl -i -X PUT -H "Authorization: Basic (email:api-key | base64 hash)" -H "Content-Type: application/jso...
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Hello everyone, I'd like to ask this question. How do I modify Error Messages such as "No report was specified. The 'reportKey' parameter was empty." as below Somehow, Security Group in our c...
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