I am trying to change Email Id in Jira because our organization has decided to change Email Service Provider. But amid process i have been stuck in it. I have performed below steps to change Email. ...
...rror. Response code = 400. Response contents: {"errorMessages":["Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null')\n at [Source: o...
I've seen several articles talking about auto assign, but it seems you have to specify a specific person's name, which is pretty useless if there are several people on a team. I know that it's easy ...
Hello. We are looking for a way to either hide options (single checkboxes) of a checkbox field (a group of checkboxes) or to set them read-only, dependent on other selections on the screen. We thou...
Hey Guys, We have a small team but work in such a way that both members of our team require notifications for Create Issues, Issue Commented / Issue Reopened. I have setup Create Issue notifi...
TestRunStatus not shown in statistical gadget For any gadget with “Statistics Type” field has values as “TestRunStatus”, then the results of the gadget shows “No data available”. Query Name : TopGe...
Hi Team, I am new to Atlassian Cloud. I am planning to integrate Atlassian cloud with Microsoft Azure for Single Sign on (SSO). I have the official Microsoft document how to integrate. My q...
after logging into jira helpdesk i get a blank page .
...s it true? why do i need 2 vm and not only one? our vm server got around 100gb ram left on it with around 48tb SSD with 2 xeon 14c/28t Also, our goal is to get all our troubleshoot t...
How do you edit a story in the new issue view? I get this message at the top of my stories: We're updating the issue view to help you get more done. Learn more or See...
I'm new to this and I have to do a daily status call on different type of projects and get the last comments/commentor's updates. Is there an easy way to pull that information down into a repor...
I create a Story, and I don't put any estimation, then I create 3 sub-tasks, the estimation of each sub-task will be 4 hours, I expects that total estimation time will be shown in Story, but it does ...
Hi, I would like to hand over a request raised earlier to a fellow co-worker, how do I do that?
Hi, I am trying to create a report to show me the number of tickets closed within 2hours, 4 hours and anything over? Is this possible using the advanced query aspect?
I am currently running Jira Software 7.13.2 In the Addons i can see that the plugin "jira-clone-project-plugin" is currently disabled. Is this plugin required? Version: 2.0....
I am currently running Jira Software 7.13.2 In the Addons i can see that the plugin "InProduct Translation for JIRA" is currently disabled. Is this plugin required? I can see in t...
I am currently running Jira Software 7.13.2 In the Addons i can see that the "Jira working hours plugin" is currently disabled. Is this plugin required? What does it relate to? N...
We are not able to use smart commits to transition or time log. The commits do show up on the issue screens but cannot get the transitions to work at all. We are using next-gen projects and ...
We are using Jira (installed version). I would like to calculate the lead time between different workflow states for closed Jira items. How could i export status transition history for old closed i...
...esult = issue.getCustomFieldValue(cfm.getCustomFieldObject('customfield_10200')).value; if(result.equals('Аварийная')) { log.error("заявка аварийная"); return true } else { i...
Hi, I'm going to describe how I want the customer portal to display. I want a user to select yes/no on a field and if the user selects yes, then a single line text box appears for the customer to e...
I am trying to pull some metrics on Tickets starting from June 1 - there is no end date on this - is this possible?
Boa tarde ! Integrei o slack com o jira, mas gostaria de receber todas as notificações somente no slack, já tentei desativar as notificações por e-mail mas não deu certo. Como desativar tod...
I wish to set a field to either Required/Optional. The Atlassian documentation is simple and clear. I followed the instructions and... the instruction appear to be wrong. Please ...
I have support items and separate linked items for escalation to another team. can a report of the support items show the status of the linked items? I can show the links themselve...
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