I have a project, with some swimlanes. Each swimlane represents a business area. We'll call it the Master Project. I want some users to see ONLY the issues for their business area. i.e., only the is...
Hi My JIRA somehow stopped working on Brave browser suddenly. It was working till date and suddenly it stopped. I tried cleaning the cache, Restarted browser, Restarted my machine but to no avail. G...
I would like to create a hierarchy Level 1: Package Level 2: Product Level 3: Design, Implementation, UAT, KT, Handover How will I make to review the project progress in terms of ta...
in the "add entity mapping screen" Issue type -> Salesforce Object Only two salesforce objects are showing up. What determines which sales force objects I am seeing here?...
Hi, We've been trying to connect an Airtable status change to push a new Jira ticket. It's all connected; however, we have an issue where when we create the description we can't get the links to ren...
Today I have noticed that when viewing a sub-task in the new issue view, there is no longer a breadcrumb at the top of the screen, so it is not possible to see what is the parent issue of a sub-task....
With Microsoft turning turning off Basic Authentication in Exchange Online for EWS, Exchange ActiveSync (EAS), POP, IMAP in October of 2020, what will the E-mail account options be besides ...
Hi Starting today, Sept 24th 2019, somehow the parent ticket link and number stops appearing right beside the sub task ticket. For instance, it used to be blah-2019/blah-2021 and I was ...
The Parent issue not showing on subtasks
I would like to write a JQL to retrieve the time spent on a specific sub-task. Below is my query. Sadly, what is being returned is the aggregate value of time spent and not the individual value as sh...
We are not able to use Jira Service Desk for a help desk solution, and have been asked to develop it within Jira Software. It will be the typical support structure of answering and processing access ...
I used to see the breadcrums in the subtask page, it does work in the old view, but not in the new view, i am sure i used to see it. now i can not see parent ticket number for a subtask
Why does the same USER( RB) shows up twice in attached screenshot circles when I am looking at the Kanban board.
In the issue old issue view I can see the linked parent story to this subtask. But in the new one the link is no longer there. It used to appear on the new issue vi...
All of a sudden you can't add a note to someone on a case unless they 1) created the case 2) are a watcher of a case 3) have already commented on a case
Hi, I'm using Next-gen. Is there a way to create a milestone on the roadmap? I tried to create a task that's a milestone (after installing the gantt-chart plugin) but that didn't seem to work. &nbs...
We use Scrum templates for our projects and within a subtaks there use to be the subtask card number and to the left of it was the story/bug parent number. Is that a bug or was that removed? It is ve...
Hey, until recently I was able to see the complete path in a sub-task at the top left. With one click I could switch to the main task. Where exactly can I reactivate this option? G...
We're new to Jira Cloud. We noticed issues that were completed (status marked as Done) in the current sprint are moved to the next sprint after we close the current sprint. We do not want to show co...
In the old and new views of the JIRA issues, I am unable to change the Assignee. When I click to update the field, it just sits and thinks, then after about 6 seconds I get the message 'no options.'&...
How can my average age of defects go from 86 to 141 days in a month, shouldn't it only be able to increase by a month at a time?
I'm in a next-gen board, and I don't seem to be able to edit anything, nor find the project settings to move forward and use this board. I will try to attach a screenshot of what I see in this board...
I want to see all epics where all of the linked stories, bugs etc are Done. Then i can bulk update these epics and apply various comments, status changes etc. Lots of other articles suggest ...
Good evening dear, I need to downgrade the version of Jira Software 7.12.3 to version 7.12.2. In the versions of Jira Software to download you cannot find version 7.12.2. I only see the versions; ...
We are using Jira cloud and we would like to have a description field filled by default. I did some researches and i found this solution that seems ok but i don't think that i can have a differe...
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