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Default text in the description field based on issue type

Matteo Durini
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September 24, 2019

We are using Jira cloud and we would like to have a description field filled by default. I did some researches and i found this solution that seems ok but i don't think that i can have a different value based on the issue type (story vs bug). Any ideas on how i can get it working? we could also evaluate the usage of a plug-in if needed.

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Fran Garcia
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September 25, 2019

Hi, @Matteo Durini 

I think you could do this preety easily with Behaviours.

With that workaround of the link you could create a second custom field with a different default value and have two different creation screens, one for story, other for bug, showing in each case the right customfield

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Jack Brickey
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September 24, 2019

I have not done this but you should certainly be able to have different workflows for each issuetype where you want a canned description then using a post function update the field. Have you tried this and fell short somewhere along the way?

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Matteo Durini
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October 11, 2019

Thank you both!