I have a user that is having constant trouble logging in and I'd like to reset their password. I'm having trouble finding that option.
Hi @Olga Videc I am unable to remove the customers in the Jira service desk
Hi, I want to achieve due date base filter subscription with respective assignee. in jira now we can do subscription at group level and manually entering dates from due dates so mails are coming i ...
With both the old and new issue view we've found that we no longer receive a notification on a comment with an @ mention of our own ID. Updating personal settings to "notify me" results in a n...
How can I bring back this field into my tickets for just my board? I tried going into Project Settings and Issue Layout but not seeing this field names, therefore unable to move it into the view?&nbs...
Set up weekly reminder function in the JIRA tool to automatically receive emails. Weekly Minutes & Actions for our team meeting. When individuals are assigned a task (action item). ...
Hi I've recently created a new board on Jira and from this new board I can not link issues anymore. I use the new Jira issue view. When I create/open an issue, the link icon does appear next to the ...
In Next Gen Projects, we have sub tasks - however, my QA wants to add bugs to the User Story and then view them in the scrum board under the user story - The only way i thought we could achieve this ...
As part of our Business Continuity Plan, we need to verify that Atlassian has a DR/BC plan in place as well.
..._BDC.getValue() != "") { Charge.setReadOnly(true) ChargePrev.setReadOnly(true) ChargeReel.setReadOnly(true) } else { Charge.setReadOnly(false) ChargePrev.setReadOnly(false) ChargeReel.setReadOnly...
Hi all, I am hoping to use a combination of Scrum and Kanban boards within Jira to manage work coming through. The dev team will be working in Scrum, with 'To Do', ->'In Progress' ->'R...
My offshore team is unable to change their JIRA email addresses. They never receive the verification email. (1) Go to Jira settings. (2) Change email address to a different company em...
Hi Team, My filter subscriptions are not triggering emails. I am receiving all the other emails except the one for the filter. Any reason why?
I have few stories that are not complete in the current sprint and I want to add it to the future sprint also. When the Story moves to the next sprint automatically I see that the sprints it was work...
For projects with multiple Epics / Parents I cannot find how to report on Epics nor extract issues by Epic. When exporting all issues to filter in Excel, there is no Epic name or Epic ID column. Also...
Hi there, I'm trying to use this gadget but normally it should show only "Resolved issues" First, what are the status taken into account in "Resolved issues" ? Sometimes it l...
Hello there! We are seeing a not so great trend in our production, where Assignees don't resolve as CNR some of their issues, which are rather resolved by testers or management. So I'm looking for a...
I have tried everything to try and resolve this problem. The field is viewable when creating an issue, but it is not after creation. I have looked into issue security schemes, screen schemes, and fie...
I am creating an app using Jira Connect and I can't seem to find a way to do i18n. https://developer.atlassian.com/cloud/jira/platform/internationalization/ - these page clearly states I need to use...
Hi All, In the old view I was able to create multiple Subtask issue types. For example, if I wanted to create one, I click create Subtask, but I had Subtask, Defect and UX Issue as the 3 different ...
Hi. We recently upgraded JIRA software from 7.7.0 to 8.3.2. After that we tried to update JIRA service desk plugin and also tried to uninstall & install back. It shows "An unexpected error occur...
How can I create an alert event after a task has passed its end date / end date.
Hi, I am using Jira 7.13.0 and Jira base URL is String urlCAL="http://192.168.1.236:8082/rest/attach-cat/2/attachments/get?issueKey="+issue; and try { String authString = "vps...
HI, Can you please let me know what tool is recommended for Performance testing. Can you please share info on details like How is JPT different from say, JMeter, Gatling etc. Is it ...
Hello Community, I would like to add the following action to a transition. If an employee chooses the Hold Transition, there should be a query when the issue becomes active again. Is this possible? ...
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