...ppropriate product project. Now, the developers often need additional information from the customer so they usually contact the customer directly. We would like to be able to do this by adding a public...
I am a QA tester and we use Jira boards for our projects. Once the story has made it through testing we put it in the Done column. My boss also has us export all of the stories to excel and update th...
We have a requirement to migrate our JIRA Software server from our Fremont, CA Data Center to Bangalore, India Data Center. our server configuration is as below. OS: RH Linux Storage: Opt - 50 GB ...
Hey, User profile pictures dont show up in Sprints and Stories only in the Admin user editor - everywhere else the icons are defaulted back to their avatars - anything going on or can ...
Our team, uses the sub-tasks in Jira for short/quick tasks, rarely do we fill in the description. We just add a short description in the Summary field. But, Jira is requiring the descript...
I have a scenario where I have contractors the will have access to JIRA but want to only allow them to see issues that are reported or ascend to them in a specific project I have a Role calle...
Hi, on some of my issues when I click on STATUS to change the status it says NO OPTIONS. However this issue is attached to a workflow and worklow schemes that contains all our necessary statuses.&nb...
Currently Scrum Board > Backlog > Sprint > View Summary of Assigned Work > Workload by Assignee does not sum the sub-tasks and does not show assignee from sub-tasks. How can I make...
I have a user that is having constant trouble logging in and I'd like to reset their password. I'm having trouble finding that option.
Hi @Olga Videc I am unable to remove the customers in the Jira service desk
Hi, I want to achieve due date base filter subscription with respective assignee. in jira now we can do subscription at group level and manually entering dates from due dates so mails are coming i ...
With both the old and new issue view we've found that we no longer receive a notification on a comment with an @ mention of our own ID. Updating personal settings to "notify me" results in a n...
How can I bring back this field into my tickets for just my board? I tried going into Project Settings and Issue Layout but not seeing this field names, therefore unable to move it into the view?&nbs...
Set up weekly reminder function in the JIRA tool to automatically receive emails. Weekly Minutes & Actions for our team meeting. When individuals are assigned a task (action item). ...
Hi I've recently created a new board on Jira and from this new board I can not link issues anymore. I use the new Jira issue view. When I create/open an issue, the link icon does appear next to the ...
In Next Gen Projects, we have sub tasks - however, my QA wants to add bugs to the User Story and then view them in the scrum board under the user story - The only way i thought we could achieve this ...
As part of our Business Continuity Plan, we need to verify that Atlassian has a DR/BC plan in place as well.
..._BDC.getValue() != "") { Charge.setReadOnly(true) ChargePrev.setReadOnly(true) ChargeReel.setReadOnly(true) } else { Charge.setReadOnly(false) ChargePrev.setReadOnly(false) ChargeReel.setReadOnly...
Hi all, I am hoping to use a combination of Scrum and Kanban boards within Jira to manage work coming through. The dev team will be working in Scrum, with 'To Do', ->'In Progress' ->'R...
My offshore team is unable to change their JIRA email addresses. They never receive the verification email. (1) Go to Jira settings. (2) Change email address to a different company em...
Hi Team, My filter subscriptions are not triggering emails. I am receiving all the other emails except the one for the filter. Any reason why?
I have few stories that are not complete in the current sprint and I want to add it to the future sprint also. When the Story moves to the next sprint automatically I see that the sprints it was work...
For projects with multiple Epics / Parents I cannot find how to report on Epics nor extract issues by Epic. When exporting all issues to filter in Excel, there is no Epic name or Epic ID column. Also...
Hi there, I'm trying to use this gadget but normally it should show only "Resolved issues" First, what are the status taken into account in "Resolved issues" ? Sometimes it l...
Hello there! We are seeing a not so great trend in our production, where Assignees don't resolve as CNR some of their issues, which are rather resolved by testers or management. So I'm looking for a...
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