Hello, looking Russian support portal, have bad english, can you give me link ? i try install trial Jira Service Desk for see that and learn. But i cant create new project and take this...
Hi, I have Issue A with Links Issue B , Issue C and Issue D. Issue B and Issue C are TASK Issue D is Defect issue type. Now I needs to send email to Issue D assignee when Issue A during t...
I am reading jira guide to create versions , but I can't see "VERSIONS on the left side of the board" please help me !
Hi, I've created a next gen project based on Kanban. I've enabled Backlog in the project settings. I've created a bunch of issues. I now want to make one of the issues a child issue of an existin...
We are moving to Jira Cloud and would like to import our current Fogbugz cases. There is mention of an External System Import, but I don't see one available for Fogbugz. The CSV export from ...
...ield.setEditingDisabled(false) } else { field.setEditingDisabled(true) } Hint: It is not an option to disable editing in the most of our workflow steps and use only transitions for editing. Has anyone an i...
A particular user is not receiving JIRA notifications: such as mentioning in a comment; when the user is reporter/assignee etc. The email address is valid as other non-JIRA emails are being re...
Hello, In one of our project jira kanban board,If you open any userstory and click on status todo, it is disappearing and it is behaving in this way with only one project with all the columns in the...
Unable to connect to SSL services due to "PKIX Path Building Failed" error. Can you help me please
How can we remove the "save" and "Cancel"? Before I wrote on the description and as soon as I went on another issues, it was saved automatically. Now with the update I can't do this anymore. Help,...
Hi, I ´d like to clone a US including all comments and including the links to confluence pages but without the sprint value. How can I do that? If I clone a US, comments and links to confluence pa...
Hi all, I'm setting up a Jira environment for engineering change management. In our current Access database some preferences are build by ourselves. Let me explain shortly the process. When an engi...
I am going through the Oauth2.0 process and when I exchange my code for an access token, it responds with my token, my scope, expires_in, and type. Expires_In is always returning as 3600, or a...
Working in Jira, not Service Desk. New to Jira as well so learning the ropes. I have stories created. I would like to apply some standard text to the Issue Reporting field (could be...
Hi Atlassian fellas, How can I add custom field value to the scriptrunners custom email template? These all work well: $issue.summary $issue.issueType.name $issue.reporter.displayName $issue.de...
Meaning, If i upgrade my existing JIRA 6.1 to the all new JIRA 8.4, how will i manage to migrate my old data. Easy or difficult, whether we can do it on or own or Atlassian or any third party will do...
Hi I'm new to JIRA Software but have a project management background using mostly SmartSheets/Trello and your typical PM certs. Can anyone recommend online JIRA Software trainings that are particula...
If I do a search how can I get results group as per Epic/User story/issue etc ? Thanks
When searching with the field EPIC link included no results are shown - any help on this please?
Hello All, Please help me, we've just upgraded from Jira 7 to Jira 8. 1 of our scripts failed. ComponentManager no longer usable. Could you help me how can I revive the script? ChangeHistoryManage...
Hello, I want to exclude succeeded backup notification tickets from different sources from the 'All open" filter queue. I add the label 'backup' to tickets from certain sources with differe...
We are a small ERP product company based out of coimbatore, south india with a 10 user license. We are not very confident of the way JIRA has been implemented. We would like to avail consulting servi...
There are a number of old questions about this not being supported. Has this changed? Being in the process of evaluating the cloud version in preparation for migration from server to cloud,...
Can Jira software users without a service desk agent license create new tickets for a service desk project using the same Jira interface ("create new issue / +") without having to go to some kind of ...
Hello, When i change the assignee the new assignee not receiving an email. Only the previous assignee. What i'm doing wrong? Thanks
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