There is a section at a ticket screen Confluence pages mentioned on The question is how to disable this secton. I don't want' to see it in the issue screen.
Hello, I am relatively new JIRA user, I made a workflow in JIRA exactly the way I want. My requirement is to use the same workflow multiple times and in multiple projects. For the purpose of testi...
Hello, dear community. I saw many similar questions, but any of them couldn't help me. Such error appears while I'm (and several other people) are trying to create new request in a board. Using di...
Currently I want to write a query which somehow 'involved' a specific user but there is no simple way to do this. I would expect something built-in like 'updated by' or 'modified by'. I cannot find ...
How to fetch all comments for perticular ticket using JQL query
I use the default date field (date of birth). If I fill in for example "2.3.45", no error is returned, but autocompletion is done to 27.02.0045. I would have expected an error message. How can...
Hi there, We are organisation that manages different Projects. Our teams work in Kanban mode for ad-hoc requests and hotfixes, while for Scrum we follow different approach - we dedicate a s...
...elongs to that group, and with the public. He has the user role on the project. He is not able to see it and I don't know if he needs more roles or what am I missing. Any help? Thank you
Our team is fairly new to Jira Software and we are using it as a Project Management software to connect our local and international teams. We were wondering if Jira Software hold any webinar...
Can anyone help me restore the default permission scheme on JIRA Software?
Hi, Want to know whether sprint start TIME is considered during calculating the sprint duration (end date). Given a 2 weeks sprint (10 days - considering 5 days a week). If we a...
Hi There i am trying to use the Issue security type levels but it won't allow me to choose which security level on a ticket I have Jira standard plan which allows me to use this feature I am the Jira...
Hello, I have 2 different custom fields (Select List-single choice type)- let's call them X and Y. I would like that when I add a new option to field X, automatically this option will add to f...
Hi, Wondering If I search in a category how to search in all that category except some elements? Thanks
When I am moving 270 issue withinthe same project but in different issue type, I have selected Bulk Change > Next > Select issue type >but after this page is loading only . I have tried to w...
Hello Today we are unable to log in to JIRA version (v8.3.2) After clicking to log-in it keeps loading and then we eventually get a 504 gateway time out. Logs are showing below 20...
Hi guys. A project to upgrade a 6.1 instance accidentally modified the schema on prod to 7.0 (but not the application code - someone forgot to update dbconfig.xml). The prod database was ...
Hello, I want to see Accounts in the Services desk project for multiple accounts & Customers. But Account is not displaying in list, There is displaying 'No account'. any one can provide steps f...
Dear all, I cloned some tasks so that I would not have to copy and paste them over and over. When I cloned the tasks, I then re-assigned the cloned task to the next person and so on. Unfort...
Hi! Trying to add new users by python script from txt file, which looks like: "jack black, email@gmail.com alex white, 123@yahoo.com" Script looks like: "with open('users.txt') as file: for line...
Hi All, I have created a Project for another client, I am the admin on the account and have added the project role to another person who will be in charge of that helpdesk. My question is w...
Hello. I'm new here and therefore hello to everybody and thank's in advance for any help. I appreciate it :-) Here my question: I have some issues in my backlog which will not appear in the as...
Hello all, We have different workflows for sub-tasks and tasks, lets take simple example : - For sub-tasks, "To Do" status is first status after creation - For tasks, "To Do" status ...
I am creating tasks in backlog, can not select new issue as Subtask. I can see Subtask issue type exists in project settings. Please let me know how can i enable issue type as Subtask
Good day All I would like to know how the focus works when you click on the sections panel (not sure what the correct term is) on the Issue Detail View. When I click on an issue and it displays on ...
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