Hi, I am looking for some information on the Event Management ITIL process and some best practice information for the JIRA ticketing tool. I have located information for Change and Incident managem...
How do i define IF AND function in Jira behaviour field Currently i am using below script and it is not working if (SAPChange.getValue() == "Yes") && (changetype.getValue() == "Emer...
We need to have access to the time spent on each status of the workflow. There should be an excel report which will fetch me the time in status for each issue. Is it possible to get such a report via...
Hi , Can anyone please help me with this exception? RestClientException{statusCode=Optional.of(500), errorCollections=[ErrorCollection{status=500, errors={}, errorMessages=[Internal server error]}]...
JIRA VERSION: 8.5.1 JJRE/JDK: jdk1.8.0_231 It is a new installation and the error message is confusing. JAVA_HOME is set to C:\Program Files\Java\jdk1.8.0_231 ------------------------...
I am setting up a custom screen listing Resource Skills, location and # of resources needed among other fields. I need to have a array or multiple occurrences of fields to capture the different resou...
I have a number of items within the Summary "REG-KLD-xxx" where xxx is a number. If I set the search to: Summary ~ "REG" it will find the items. If I set the search to: Summary ~ "REG-" ...
Hello! i'm looking for a way to prioritize tasks with the same priority. example: i have 5 priority levels (highest/high/medium/low/lowest) have 10 "highest" tasks - and need to arrange them. id...
have two jira server instances on my machine. C:\Users\Sue Webber\Atlassian2 - using port 8060 C:\Users\Sue Webber\Atlassian 3 - using port 8080 They were both working, since restarting my m...
When creating a Filter on JIRA, you can set View and Edit permissions. On a number of filters I have set the "Edit" permissions to be the company Project Managers. But when I am logged in as...
I have two jira server instances on my machine. C:\Users\Sue Webber\Atlassian2 - using port 8060 C:\Users\Sue Webber\Atlassian 3 - using port 8080 They were both working, since restarting my machi...
Hi all, One of the ways we currently use labels is to manage our queues - any ticket with no labels at all will appear in our initial 'triage' queue. I was wondering if anyone knew of a ways...
I need to know how to import issues from excel to JIRA Software Project, as i have around 200 tasks and dont want to add them manually one by one
Hi, I tried to find this info everywhere but I couldn't. I have downloaded the Jira Server app on my iphone (iOS 13.1.3) and I am running Jira in docker. Since Jira is running in Docker it only ha...
cloud Rest call for getting data by passing JQL as Parameter. But Every time it is returning 400 status Code which means invalid JQL But I tried JQL in Jira where it is returning Correct Response. I ...
Hi, i came across an interesting issue. one of the TL's who uses jira in our company (we are on the cloud) says that in the past (not so much of a past, 2 weeks ago) she could change the status of ...
Hi! I hope that somebody could help begginers :) I`ve a task to get some parametrs for certain custom fields in my jira. If i understood correctly i can write to script by JAVA or Kotlin for...
Hello, When adding Epics one has the ability to add an item to the sub-list "Issues in Epic" in a simple quick way. Is there a way to do that with features? Currently one has to ...
This is bizarre. When creating a new story markdown never works. I naturally type in markdown, so I end up typing up my story description and creating the issue, but then I go to look at the issue an...
Jira mail reminder time-out of the issue,can i add the filed to the content of the message
Hello All, I have configured a new board for using next gen project template. But in this template I am not seeing any tab for Issues and Filter, neither I am able to run JQL on...
Basically, Trying to export data from jira issues. In this export we are exporting only necessary field. But we are unable to add required Solution Field in issue navigator. There are more numb...
Our digital team, and external developers have no trouble communicating and working via Jira Software. Our marketing team now used Jira in a kanban, with a few to other areas of t...
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We got NullPointerException while trying to open "Edit Workflow" page in Jira Data Center version. Exception log on webpage as follows: org.apache.velocity.exception.MethodInvocatio...
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