I was able to change the incoming email address through Project Settings > Channels > Customer Permission > "change the Global settings." however this only lets me choose the incoming one, n...
Hello everyone! We have connected Jira to Slack, and as we have clients in Slack's channels, we are happy we have the option to create Jira ticket from the client's message. However, we have requir...
I am trying to get those issues where reporter assignee himself as assignee not the actual user. So i need a query which shows all issues with same reporter and assignee
Environment: Jira On Prem 8.4.2 running on Windows Server 2012 R2 Bulk notifications are enabled Problem: Bulk notifications should be send out every 10 minutes, but actually are sent...
How do I disable email notifications ? To not receive a message in gmail. Help please.
I need help to get attachments names in post function on issue creation transition.
Hi Folks, I tried installing JIRA Server for a long time but every time it gives me new errors. This time one of the errors is of a licence key. Though I generate a new license key every time it give...
I have several boards in the same project, each one with different filters: Master board. JQL: project = RD ORDER BY Rank ASC Family Board. JQL: labels = Family ORDER BY Rank ASC My Boa...
I get a 'Snap you can't view this page' but I'm the site/admin org with a JSD license. Pretty much same issue as https://community.atlassian.com/t5/Jira-questions/Can-t-access-quot-Requ...
Hello exquisite Community members, Our names are Rayen and Hannah, and we’re part of the Jira Cloud mobile team. We’ll be popping into this space sporadically to answer your questions about the Jir...
Hi, My organization is recently moving to Jira and we are entering the previously opened requests into Jira. Thus, the created date is showing after request date. In this case I am looking to change...
Edit: This AMA event is now closed. March 26, 2020 Hey everyone! WE'RE LIVE! for this AMA. Ask me anything about our Jira Cloud Mobile apps in iOS & Android. For those ...
Hello, We are interested in being able to approve CR's when on a mobile but we cannot access the Jira server from our mobile when not in office. Is it possible for the Change needs approval email t...
Hi, I am a Jira admin and when I see my login count it is more than 100k. But I am sure I did not login to Jira for more than 1000 times. So why is it displaying in correct login count and how can I...
Hey, I have a rule (Project Settings > Apps > Automation) that assigns tickets to me when I create them. I don’t know if that has anything to do with this or if I just get notifications becaus...
Is there a way to round robin tickets, but it goes to certain people during their working hours and another global office during their own working hours I have 3 people in US CT I want on a ...
I have viewed a lot of documentation but it seems like steps are being left out for adding new external users to a project and keeping them isolated from all other projects. Our current schemes use ...
Due to the order in which the calendars appear on the JIRA Calendar, the grid skews and is extremely large with big gaps. I was hoping to make the 'green' calendar appear first for example, to avoid ...
I have multiple projects in my instance of JIRA, some of which are active, some are not. Is there a way (either through JQL or the API) to query a list of all projects based on a common word or strin...
We have a drop down field called Sub-departments and this field will be used across multiple projects in Jira and for all the projects the drop down values are different for now I created a multiple ...
When I create an issue, can I automatically put the person who created the issue in the person I'm reporting to? recently, The person who creates the current issue automatically enters the repo...
I have cloud account signed up and able to login (no err message, supposedly working). jira_options={'server': "https://ggjira100.atlassian.net/jira}"} jira = jira.JIRA('https://ggjira100.atlassian...
I am new to Jira just started learning things, I recently encountered a problem when I tried attaching a file to one of our Jira tickets which is 15MB while strangely on a different ticket I attached...
Project Types: Software Trying to understand the various reports and how they can be used for projects. Most of the tutorials I have found show how to read the reports but have not found...
Hello, I am wondering if there is a way to have bugs /defects associated to stories within a release to be pushed to the top of a swim lane. So not ALL defects but just those related to a st...
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