Hello, We are game developers who would like to allow consumers to submit bugs through our in-game UI instead of popping up a web browser. The use case would be to potentially have this abil...
I am trying to add a hyperlink to an automated email to direct our users to some outside documentation on how to submit a request, but I can only find documentation on how to put in links for issues....
Hi, a silly question .... How do I copy and paste a screen shot onto this Detail section ? It seems ctrl-C and ctrl-V don't work. Thanks.
Hi, all...I've got the Jira software running on an Amazon EC2 instance of Ubuntu. Using Firefox on the Ubuntu instance, I can connect to the Jira software (http://localhost:8081) just fine and run th...
Hello, I created a Jira filter and added people to a group. This group is subscribed to the filter and they get the email but it shows no issues even though when I run the JQL it shows issue...
We have a user that has provided the following use case for review: When amount of time worked is logged into the Time Spent field, the field can be either hidden from view or removed as a required ...
Hi, I am looking to add watermark in Jira. There are two cases, one when we look into the issue there should be watermark and the other case is when we export the data from Jira. Has anyone ac...
After login Jira system dashboard is not visible if I create another dashboard. Steps to replicate Create a Dashboard Dashboard created is an option to select under "Dashboards" m...
I'd like to know if it is possible to change the card layout on a kanban, even with the free version of jira software.
Scenario We integrated ZenDesk with two JIRA projects, so that creating a zendesk ticket could also create a JIRA bug. It applied the label jira_escalated, everything worked perfectly, and we were h...
Guys, I need help preparing a GET jql query . If you see here, I can obtain the issues, in this case I am filtering by the summary field. However I'd like to do something like this: var jql...
I'm receiving an alert E-Mail from Atlassian, that my subscription will be cancelled soon due to inactivity. Actually I am logged in my project and using it on a weelky basis. (creating tickets...
I'm trying to use the Jira REST API to update issues programmatically via a MacOS program, written in Swift. I have a Jira API Token and have succeeded using CURL. Here is the command: curl --...
We have a drop-down on our Jira Service Desk issues that list office location. Is there any way to automate the population of this field so the user doesn't need to do so each time they raise a...
Hello! New to Jira here. How do create different permission groups that restrict users on which Projects they will be able to access. For example, group A can access all Projects, while group B can a...
Hi, I have implemented my first listener within an existing project (approx. 400 issues). I want to fire the listener (which calculates couple of custom fields) without the need to open each issue. ...
I'd like to know if there is a maximum number of items that is blocked for a project in JIRA software for free.
I have 5 stories in epic X that I need to move from project ABC to project XYZ. When I try to filter those stories through the advanced search, the search shows the epic itself, and not the stores as...
in Jira Cloud for Mac, how can I reorder sub-tasks like on the website? Currently, I love the Mac app, but have to log into the website to order the subtasks.
I read where if a team exceed its capacity (velocity) for a sprint the issue is only partially scheduled. Does this mean that Portfolio only schedules to the teams capacity and the rest is unsc...
Hello All, New to the Jira world. We have Jira setup for multiple departments and using the components field. I cant seem to find a way to group edit components. I'm only able to mass assign...
I sometimes have issues with either putting in a ticket or a team leader putting a ticket in at my site. We will put it in and in less than a minuit it shows as being closed by a different user. Alwa...
Hello, I am completely new to Script Runner and need assistance with how to set up a local database connection. I am trying to learn how to connect to a Microsoft Access Datab...
So we stood up a new Helpdesk at my company. The metrics it was based on was to get amount of an Agent is saving an Officer by handling other customer issues not in relation to the main product. Iss...
The problem: I have several projects and when someone has developed a feature, he set status `ready for qa` and assign to me... And I don't see this ticket in `my work` section. Open `my work` ...
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