User License Fees/Requirements with Two Separate Instances

[Manny Palafox]

Hi,

This is an extension of my other "ask of the community" where I needed to know if I can link issues between two separate instances of Software (Cloud). Apparently, the answer is yes :-D

So my follow-up question to that are the following:

1. Can an issue created in Instance #1 be "auto" cloned in Instance #2?

2. Can comments made in either instance be "auto" replicated/copied in the other instance?

3. If an issue in one instance is moved to a different status, can that be auto replicated to the other instance? 

4. It would appear that a user will need a "paid" user license in both instances if they want at minimum just to view any updates, progress, and /or comments on the other instance? In other words, the customer has to pay for two separate licenses? Is that correct?

Thank you.

~m

[Nic Brough -Adaptavist- · Accepted solution]

You can indeed link them over application links.  

But the answer to questions 1, 2 and 3 is that "You will need coding for, or a synchronisation app to do that"

On 4, yes, you'll need dual licences - the two Cloud systems are separate systems and hence are separately licenced (well, subscribed to)