I am using Jira Service Desk free and Jira Software free. If it simplifies anything I don't mind switching to some basic plan on one or both products depending on how much it costs overall. So a cus...
Is it possible to grant access to my Jira "project new generation" to external organization ? I don't want to pay new licence, but my customer could open account (or may be not if possible) and then...
I have successfully added a Jira issue collector to my react app using the REST api. It is possible for visitors to my site to fill out a form an a bug issue is generated onto my board. HOWEVER, onc...
I'm trying to organise our backlog, I was wondering if I can get the attached information into 1 table? rather than 5. I don't need Status in the Y axis, would like that to be the year.
Hi all, I have a very interesting issue with Jira SLA's. In one project the SLA shows as correct value for reaction, such as for example 3h. On another SD it shows weeks, while the SLA is 72...
i am trying reset password for this account [Removed by moderators] but not getting mail
...ritten an automation which is scheduled for every day. It checks the following condition, if it is true an email should be sent. project=xyz AND status=resolved AND updated <=-5d. This will t...
Hi there, we want to set a field in our tickets based on user properties. I've already set up a property for users Key: Modul Value: Frontend Now i fo...
Dear All, Is it possible to sync the password from LDAP to Internal Directory? Please kindly see the example in below image: Thanks in advance... Best Regards,
Check my previous post for detailed screenshots: https://community.atlassian.com/t5/Jira-Service-Management/Assigning-issues-to-other-users/qaq-p/1529796 On a project I want 2 (let's call th...
Hi, By mistake I have updated the workflow name in Jira database post which no workflows are visible to me in UI. I have reverted the change also but no luck. Performed full Jira reindexing as well...
Hi Does anyone know of a way to create empty sprints so we can plan out sprints for the year - i.e. we create sprints with start and finish dates, for the whole year and then in planning we can simp...
As you can see, I have two statuses in the "Kanban backlog" column. But in the backlog, I don't see anything. (I do not have any quick filters on & according to the "permission helper", I can ...
Hi there, My average time in status (1stbelow) gadget doesnt present any data for others (2nd below) The query is public so unsure why. Any ideas?
I can only add a work log when a particular issue is being done (IN PROGRESS status in my JIRA). When issue moves forward (DoneNotDeployed or ToBeTested status or any other) i can not add a manual wo...
Hallo zusammen, ich nutze JIRA aktuell zum Testen und würden gerne in den Tickets die Testfälle verknüpfen. Leider habe ich bisher nur herausgefunden, wie ich im Testfall ein Ticket verknüpf...
Hi, We have a custom field of Multi Select type. We would like to do the following: (1) If options A, B or C are selected, project is PROJECT1 (2) If options D, E or F are selected, project is PRO...
Hello, we're testing JIRA in order to adopt it at our company. We're increasingly finding that Classic projects will suit us better than Next-gen projects. However, we're worried that Classic projec...
Dear community, I have used Jira Service Desk/Management for a while to manage the requests of the internal customers of my organization. As we are starting to get bigger projects, we also started u...
When I paste images using Jira's comments: 1. Can Safari be supported? 2. If it can be supported, what version is required? thank you!
I want different workFlows for BUG and Task. How to do that
I am having an issue created with Type 1. When a user edits the issue and clicks the update button, it should copy the values from a specific field called Confirmation(which is a customized field and...
Hi, I want to populate different additional fields in JIRA based on selection of components. Each component will have different additional fields and it should come when I put in the compone...
I'm setting up a classic software project and wanted to use a custom field that was created in a Next Gen project. If I go to the Default Field configuration as shown below: It shows the field a...
We have a classic software project. We need to attach several docs to an issue. We need to manage them in different fields of the issue. How can we do that? Please, help!
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