Community resources
Community resources
Community resources
Jira
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On Jira Cloud the publicly available image referenced in the priority edit screen is not loaded on the screen. When I right-click on the missing image icon (broken image) and click open image i...
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Hello, I finally was able to successfully run an example test script in ScriptRunner (it failed over and over again, then after I stepped away and returned, it magically worked.) I am testing...
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I am trying to get list of Jiras in the project that are specifically in "Is Related To" linking section and NOT in "relates" section of ticket. Can someone please help? I am trying and cant s...
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JIRA does not currently support the copying of comments or attachments when cloning issues (see https://jira.atlassian.com/browse/JRACLOUD-5052). However, this is a requirement for us in certain...
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I have multiple columns within my project's board. However, when I update the status of an Epic or Child Issue within an Epic, it doesn't reflect the status on the board of the project so I am unable...
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Hello, when closing a sprint it asked if I want the incomplete stories to go the backlog or next sprint. After closing the done stories were added to the next sprint cluttering the story board....
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Hi all, i am new and i am learning. In practice I need to calculate the management time of a ticket. The handling time must be when the ticket goes into a certain state (which I will call Processin...
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Can a single Jira project have numerous keys? I'd like to organize my Program, which is comprised of many lines of effort, using built in Initiative, Epic, Task hierarchy. Ideally, I would lik...
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Is there a way that in an automation when I create a subtask, can I then change a field in the sub-task I just created in the same automation rule? It seems that I can only make changes to the parent...
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I'm using a Next-Gen project with Road Maps, Backlogs, and Sprints enabled. Is there a way to require the user to select an Epic when creating a new issue? And if so, is there a way t...
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When using Jira Cloud are there any project size limits that could effect performance of Atlassian products? We are considering a single Jira project with 160 people assigned to issues, a...
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I am part of a project and i want to create "Releases" which i have under the Releases tab (ship icon) My question is, now that i have upcoming releases logged for the next few months (environment 1,...
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My help desk is using a JSM project for end user support. The call center manager wants a report showing 'handle time' by employee which translates into average time to resolution in our workfl...
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I have a parent project. If I open a PRNT-001 Jira it has CHLD1-001, CHLD2-001, CHL3-001 in its relates section. I am in a situation where, I want to update "Labels" or PRNT-1. Logic to update labe...
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Hello, We would be migrating Jira/Confluence Cloud to DataCenter. Kindly point me to any useful documentation or Runbooks for the same. Thank you!
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I am editing the default Jira workflow and I added a new "On Hold" status, which at some point was assigned to the "default" status (when a ticket is created). I now would like to delete "On Hold" (c...
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Is there any way that I can set up that a story/subtasks is getting automatically assigned to a "team" in Jira? I have all my epics assigned to a "team", but the stories/subtasks which fall ...
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Hi there I am trying to figure out how I can add another icon (more than the given options) for my different ticket priorities?! I cannot figure out how I would get another li...
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! because deleting is not possible
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I'm looking to figure out if there is a way I can copy the Parent Link from a trigger issue to a new issue created by Jira Automation. The custom field for this in our instance is customfield_13801 ...
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Hi I'm struggling to work out how i can add my newly created field config to an existing project as an additional field config for a Support issue. So far i have created a field configurati...
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When I try to invite a team member to a help desk I created, team members don't appear when I search for them, even though I know they are existing users on the project
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Every time i try to create a Bug I get "Resolution is required" error. Although the Resolution field is removed from the Bug screen scheme. I have even tried by adding the Resolution field a...
526 views 1 0 Deleted user March 29, 2021 -
I am trying to add the Jira Cloud app into an MS Team that I own. It fails when I click "Authorize in Jira", and Jira gives me "Something's gone wrong" without a detailed error description. ...
497 views 1 0 Deleted user March 29, 2021
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