How to provide access/set up edit and user permission for non Advanced Roadmap users/non Jira admin to jira-users? I have created a plan and my team can access the Advance Roadmap but cannot see the...
Hello support team, Please let me ask you a question about task status. We have a problem that our sprint couldn't finish correctly in spite of Done status. However, if we changed Close sta...
Hi, In jira is it able to configure, when status changed to Groomed, the ticket auto assign back to yourself? Regards, Suma
Hello all, I need my Kanban backlog to be ordered by Rank to enable to PO to decide what will be brought onto the board into the "To Do" column for the developers. However we also display issues fr...
Hello, we are trying out Jira Software Cloud with the basic Automation tool. This is the desired scenario and Automation: Story ABC-1 with Subtasks ABC-2, ABC-3, ABC-4. ABC-1 has a parent link iss...
In our JIRA instance we have multiple classic projects , the roadmap is available in most of the projects , i want to see the Roadmap of all the projects and the Epic and tasks within each.
Hi, the external system knows the target status but not the Transition Id. For example, the external system knows that the Issue status of FWT-1 must become “Closed”. For the external system the goa...
Hi all, I'm not sure how to answer this question from a user. Any insight would be greatly appreciated! QUESTION: "We have a Program that will have 2 major projects, and within those projects, mul...
i use Kanban board , and try to move a task from Backlog to Proccess column , but a pop window ( below ) appears , and ask to fill task time ( error in greek ) . It is a validation rule that i delete...
...he following:DELETE FROM public.rundetails WHERE START_TIME < ? (ERROR: could not read block 48896 in file "base/464887/465890": read only 0 of 8192 bytes) at com.atlassian.jira.ofbiz...
For some reason all of my Done / resolved epics appear in the dropdown when adding a value to the Epic field. I do not have "show done epics" checked yet they are still appearing. This...
I am hoping someone can help me understand what is happening and if there is anything that can be done to stop it. I used this (https://community.atlassian.com/t5/Marketplace-Apps-Integrations/how-t...
I would like to restart my issues to 1 since I deleted a few because I am new and was setting them up incorrectly. Any suggestions?
We have an issue at the moment where when we setup our Exchange local mailbox as our Main Mail Handler for Incoming messages, the incoming mail received in our Exchange mailbox disappears/deletes its...
We use Jira Server now and are researching our options, including migrating to cloud. In their article on the differences it says "Configure Listeners: not (currently) supported." To my knowledge we...
My company is currently going through a process where we are acquiring new locations and incorporating them in to our organization. The process involved in converting each new location to our busines...
My question is answered. Thank you very much!
I find it difficult to find things in the jira cloud audit logs. I found that if I export them, input them into Google Sheet and then apply a filter I can find things easily. Is there a plugin...
Hi, I'm new to the next-Gen Kanban project feature. I've been reading up on it but I can't seem to find an answer to my question. Is there a way to link issues from a Classic project to a Kanban proj...
Hi All, I am working on analyzing the data on the JIRA, I am connected to the JIRA database via ODBC drivers. I want to get the information on the issue in the epic. Can anyone help me by gi...
Hi, I have "Customer Approval" status before "Done" and would like to see all tickets in "Customer Approval" and "Done" in the burn down chart. Is there any way to configure "Customer Appro...
I need a script for a post function to add mutliple users as watchers of a specific issue type when ticket created. I am currently on Server version of Jira but moving to Data Center, so ...
Hi. When I export a task with a typical description: Step 1: .... Step 2: .... Step 3: ..... etc. When importing these tasks, everything appears together: Step 1: ...., Step 2: ...., Step 3: ....
Good time of a day, Currently I am busy with importing data from Azure to Insight, All configuration done base on procedure https://documentation.mindville.com/insight-azure-integration/latest...
Looking at trying to use automation with a service management project so that when a new user is requested Jira will automatically kick off the required REST API calls to Office 365 to create an acco...
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