Reset or set start issue number

[MC]

I would like to restart my issues to 1 since I deleted a few because I am new and was setting them up incorrectly.  Any suggestions?

[Bill Sheboy]

Hi @MC  -- Welcome to the Atlassian Community!

No, you cannot reset the issue key starting point.  The keys are assigned by the project, starting at 1.  To "reset" the count you would create a new project.  I recommend leaving them alone as this is just a tracking identifier.

Now for a suggestion: don't delete issues from Jira Cloud.  There is no "undo" or "recycle bin" to reclaim items. Consider instead adding an indicator for "abandoned" items, such as with a custom field or a label.  You may easily hide these items, and you can find them if needed in the future.

Best regards,

Bill

[Paweł Gajewski]

I wonder if manually changing the key of project in project setting can do that?

[Evaldas]

No, JSM will re-index numbers (for ex., if it was "DEMO" key with issues "DEMO-1, DEMO-33" etc., so changing the key to "NEW" will reindex all issues to "NEW-1, NEW-33" etc.)

[Alexander Bondarev]

I agree with @Bill Sheboy , there is no function to configure issue keys.

@MC , What problem are you trying to resolve?