Community resources
Community resources
Community resources
Jira
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I am pasting a list of items into the issue description. It automatically applies numbered list formatting to it but numbers each item with the list as 1. How do I disable this automated numbered lis...
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Hi everyone, I have verified my domain in order to check how many active accounts I have. The problem is that some people that have left the company and I have deleted their accounts (from user mana...
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Hey Community. One of my teams asked me if I could build them a slack alert rule that monitors all the tickets of a version/release on their project, and sends the alert when all of them are compl...
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Hey Folks! I'm looking for any documentation regarding the Desktop app Atlassian has out there (https://www.atlassian.com/software/jira/mac). I was trying to access the reporting features but the ...
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Please for your advise on the following situation: I have created a Kanban board with the following structure: Epics Stories Sub Tasks Should I move the Story in the "Columns" (In Progress, Wa...
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We are trying to implement User Provisioning from multiple identity provider sources. I tried to set up User Provisioning using Okta with this article: https://support.atlassian.com/provisioning-use...
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Dear Team , We are using Jira cloud instance , we need to enable SSO for our instance without using Plugin. We are currently using LDAP configuration .Is it possible to achieve the SSO enablement wi...
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Hello, I am currently trying to figure out if it is possible to setup the CSV import in such a way that it does not replace already existing references instead of replacing them. For example in Ins...
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Afternoon, I'm trying to use automation to create a subtask to remind our consultants when they should be contacting customers to get certain information based off an original issue. I thought i had...
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Dear Support, we created a issue that we give estimation this issue it takes 3 days for development, but during development we receive another adhok task to do and we have to switch to work with ano...
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Hi, right now I created this automation rule: so whenever I create a new Issue of type Bug, there are also 4 subtask created. Now, I only want to be able to move Subtask 3 into "in Progress" o...
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I set up the Jira-Slack integration between one of the projects and a Slack channel and there is no problem there, but when other people (even project admins) tried to edit the subscription they get ...
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Hi I am new to setting up Jira. How do I go about changing my team address from numbers to my company name? https://team-1234565.atlassian.net/ to https://team-mycompany.atlassian.net. &nb...
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Dear support, when we create issue in Jira Default Assignee can be selected only unassigned and Project Lead. But we want to have flexible to default assignee can be unassigned, project lead an...
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I am looking for a simple and organized way where I can track all the projects in jira, the issues and status of issues under each project, the assignees etc. One idea I have is to pull jira m...
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Bonjour, Mon projet contient plusieurs types de ticket (bug, task, story, ...) , et je veux bloquer la création pour un groupe de personne à un seul type de tcket, le type Bug. Est-ce possible sans...
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I need to activate the integration between JIRA and Freshworks. Where do I find 1) my JIRA username (not the admin email address), and 2) API token?
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Hello, I am trying to automate a part of my Next-Gen project and have been struggling to get this one output to print properly. My automation successfully runs a check every morning to see if there ...
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Can I customize the width of the description fields section in the new issue view? Here is a screenshot to represent my problem:
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Hi I am new to Scriptrunner but we have it as a plugin and I want to change the reporter of an issue to another user via a post function in the workflow. Could someone supply working groovy script f...
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Hi, We're not receiving email notifications once the ticket is created, even thought our notifications configuration is exactly the same as other colleagues in another Service Desk, but they d...
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I would like to run a JQL command to see which tickets have been created via email or via the support portal. I know it is visible in the ticket itself and you can see the numbers in a gadget on the...
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Hi, We have a questions on Burnup and BurnDown charts 1. Is it possible to turn off the counting of sub-task as part of the work scope on Burnup/BurnDown charts. 2. Is there...
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Hello everyone, I need that a task will be created automatically at first day of each every year and it will be closed at last day of each year. Is there any way to solve this?
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Hello there, What I have: A story description in a Cloud Confluence page A Cloud JIRA story issue What I am trying to do: insert the Confluence page content into the Jira issue description. ...
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