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Jira
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When creating a ticket, how can new default fields be added to the ticket? I would like to add categories and sub-categories.
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Hi, When I create a pie chart based on status (in dashboard), I get the same status 2 times. eg: If my statuses are Open, Closed, In Progress, Resolved etc, Open comes 2 times. But I would expect th...
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Project JIRA Service Desk has its own fix version. This ticket is paused waiting for backlog ticket fix via another Jira project. How do I get a report to extract when backlog ticket is ...
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Hi! Does anyone know if there are any spell checker plugins (grammatical errors) for Jira?
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Hi I am currently using Jira to manage our scrum meetings and it is working well. Our company is in manufacturing and we will be rolling out 5S. Part of this is setting tasks to employees which the...
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I am using JIRA Rest Api to create task. fetch('https://<subdomain>.atlassian.net/rest/api/2/issue/bulk', { method: 'POST', headers: { Authorization: `Basic ${Buffer.from( '<ema...
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Hello! So, we have no issue receiving emails from users. However, I noticed that when users respond back to us via our support email the messages don't tend to register in the Jira ticket queue. B...
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For us Jira Admins/experts trying to parse the best practices based on generic advice from Atlassian and Community can be a bit tricky and misleading since if you are an admin for a 100-user instance...
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Hello, When I try to post a comment within a particular ticket I get the below error: The Jira server was contacted but has returned an error response. We are unsure of the result of this operation...
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I'm forced to use the new issue view now, that requires way too much scrolling, and am unable to find a way to pin the create date for an issue to the top of the view -- is there a way to do this?&nb...
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Initially the SLA "Time to Verification" elapsed time was visible. A ticket was moved to "Verified" status but the clock did not stop continued counting. On SLA Goals I added "Verify" as a con...
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Can you run a report that shows which of your filters are used in the dashboards? I want to know this so that I can delete certain filters and know that they are not impacting dashboards.
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Hello I am using the Cloud version of Advanced Roadmaps and starting yesterday I lost all of my access to Live Plans (the old interface). It is showing this error: I can still acc...
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I have a milestone on testrail for each sprint on jira and I want to show the test result of the milestone on jira. What is the best way to do this? I tried to link milestone with jira ticket but n...
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Instead added a simple instruction by adding %% CURRNET_USER %%. in this case, I want to add user at custom field. For example the field "supporter". But I don't know what the command or JQL is like....
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I have a scrum board but the team is complaining that they cannot easily see the subtask estimate and have to click around to find it which is a good complaint. I have jira server so I can quic...
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Hi, I would like to set a due time to each task like how the due date works. Now I can only set due date such that the task can be completed earliest tomorrow. Some of my task needs to be completed i...
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Is there a field in Jira that records the reason for test execution results? Like I have a test case and I executed it and it is failed. for all the failed test cases I wanted to record or update the...
721 views 1 0 Deleted user April 2, 2021 -
I need to get report which shows the list of users and number of issues they worked on (was Assignee) for each user. Or as an option: We have a company rule - to leave comment in issue when you pas...
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I'm missing the comment reply button/option
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We have a Jira server app named "UpRaise for Employee Success". In this app, we have added a web-panel on Jira issue details page. We have noticed our page is rendered twice on the "search" issue p...
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I want to create a filter which i can subscribe to monitor the TAT breach guidelines in my company. I want all the issues which haven not been transitioned to one status from the other within 10 minu...
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Basicaly the title. Here is a screen shot of the automation i was attempting to do but I guess {{issue.subtask}} is not a thing.
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Ok it is a free plan, but it seems a bug
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How to make different colors in a timeline in a gantt chart ? As shown on a photo in a right part
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