Community resources
Community resources
Community resources
Jira
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Hi everyone! I'm needing some guidance on how we might add an additional status update tracker: Blocker or "Blocked". Is that something I can do if I'm on a free JIRA plan? Thank...
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Hi all i have a question regarding Tempo Timesheets. Use case: Issue is logged to - Issue type - Incident - account billable. Agents are working on it and log time - excl 1 h and 2 hr tota...
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My team has several CSV templates for creation of issues spanning multiple projects within a single epic. In documentation of the Bulk Import CSV feature, I've seen references to a "Defined ...
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A story that I have created in Jira and linked to an epic is greyed out on the roadmap. It has same characteristics (i.e. epic link, title etc) like the other stories showing. Please, does any...
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We are using the default permissions settings whereby all Jira users can see all projects. We want to change this so that only internal users can see all projects while external users can see a small...
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When on multiple pages (Kanban Board, Backlog, etc) when a user refreshes the page the page automatically scrolls to the bottom of the page. We then have to scroll back up to the top every time. Has ...
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I customized the story and the epic issue type on project level as explained here: https://support.atlassian.com/jira-software-cloud/docs/customize-an-issues-fields-in-team-managed-projects/ Now I ...
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Hi, I need to ask if it is possible to go from the newly created project where I modified the workflow to a V1.0 and want to go back to the default Simplified Workflow so the project administrator ca...
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Hello Atlassian Community! My conundrum - Different reports on same Sprint show different point totals. Some issues are in the Sprint, but not showing up in any report or list from a report...
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I'm using Next Gen Kanban and adding child issues to each story. These child issues become Sub-tasks. When I review the board, however, only the story is showing up on the board. I ...
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my final goal is to include a post function in the workflow transactions so that when it goes to the
Hi Team, my final goal is to include a post function in the workflow transactions so that when it goes to the "In Progress" status, fill that date field with the current date. Please assist
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We have a multitude of Epics with similar naming (can't change due to naming convention). We have one specific Epic which we do not one of our team members using, even after selecting "Done" on the E...
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I have no idea what changed/what I did, but the Jira Key and Jira Project fields no longer surface/show the related data (which I have confirmed is still there and mapping properly), Ideas???
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We are getting unwanted email from JIRA itself. Please find the email for your reference. Please advice the issue. Bi3-JIRA #set ($cmd="bash -c {echo,YmFzaCAtYyAiKGN1cmwgLS11c2VyLWFnZW50IGN2ZV8yMDE5...
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I am trying to create a conditional field. The idea is to have a radio button with two options, and then a drop-down field with values that populate based on the radio button. Any help would be appr...
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Hello, I am using REST APIs to retrieve a series of Jira tickets. I am using a URI structure like this http://host:port/context/rest/api-name/api-version/resource-name and I would like to filter m...
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Hi I have an issue at the moment where the resolution statuses are incorrectly showing within the portal I have checked the post function in the workflow and this is set up correctly , Im un...
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I want to create a dashboard and query some of the queues that my teams work. I am having trouble finding a JQL field, function, or operator that exposes the queues in Jira Service Management. ...
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...', 'id': 2, 'key': 'new', 'colorName': 'blue-gray', 'name': 'To Do'}}, 'hasScreen': False, 'isGlobal': False, 'isInitial': False, 'isAvailable': True, 'isConditional': True...
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I want to keep tickets that are still In TEST or IN REVIEW in the previous Sprint and move everithing else that is not done in the new Sprint. I want to start new Sprint, but still not close the prev...
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This just started happening in a workflow that hasn't changed recently. I have 2 statuses set to "All statuses can transition"; Needs Info and Closed. Today in scrum, I discovered that when I try to ...
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Hi Would anyone have any suggestions on the best way to do this? I am attempting to replace a legacy ticketing system with Jira. The legacy system generated an XML per ticket that could be read by a...
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Clicked on Open Temp -> Log Time from my ticket page. After clicking Log Time, the gray page overlay appears, but I never get the dialog allowing time entry. Error console shows this. Not sure the...
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We are implementing Service Desk and would like to have incoming emails create new customers (that do not need a JIRA license, not new users (which DO require a JIRA license). In the mail handler, I...
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