Community resources
Community resources
Jira
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I would like to upgrade our current Jira software 8.5.1 to 8.15.1. Do I need to install versions in between or going to 8.15.1 is all accumulative? Is there documentation you all can send...
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I use Tempo Timesheets and have configured user groups as Tempo Timesheets Teams. If I use the report function of Tempo Timesheets I see the monthly timesheet for each team. Nice, but "useless". Beca...
405 views 0 0 Deleted user June 18, 2021 -
We have tickets with linked items both from our own team and another team. I have a dashboard where I track the status of our tickets. I see the other team's tickets are struckthrough whe...
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Hello Jira Community, We just started to set all of projets into Jira. Our need is to report all our project hours by people and business unit. We are a company with more than 10 business un...
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My team is preparing to deploy Jira Data Center and we are experimenting with migrating multiple teams' Jira Cloud projects to our Jira Data Center instance. We are trying to follow these instructio...
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Hi all, I want to filter out one specific component. When I googled, I read that the correct syntax is: project="myProjet" AND (component != XYZ) The problem here is that all issues wi...
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Hi All, New to Jira here, looking for some explanation on why not all my agent email addresses are displayed on the Internal access screen. For some reason only 3 agents out of 30 display their emai...
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...gile_global_admin_condition=true&jag=true&jaguser=true&locale=en-GB
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Hi All, I want to clear up one of the JIRA project please. Can we archive all open issues that have a created date before 1st January 2020 please so it makes the backlog much easier to mana...
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JIRA projects, I need a custom field to which will capture the date time stamp of the last status ch
JIRA projects, I need a custom field to which will capture the date time stamp of the last status change. I need this information exportable. Unfortunately Time in Status plugin didn’t work on giving...
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Hello team, Can we see how we could use JIRA to help track deployments? From a development environment we will have a number of user stories delivered that will be included in one deployable pa...
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I look at my license in the application, it prompts Jira Software's license, but it has not been installed yet. There is an install button at the back, I clicked it but an error was reported , How c...
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Dear Team, In our environment, we are using Jira software and third-party tool for managing our infra and service tickets, how we manage both Jira software and third-party tool for updation of our J...
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Dear Team, In our environment, we are using Jira software and third-party tool for managing our infra and service tickets, how we manage both Jira software and third-party tool for updation of our J...
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Please help on the below. How to get committed vs completed story points for all sprints. I see in velocity chart it shows that but I need for sprints which are not covered in that chart. Is there a...
1,705 views 2 1 Deleted user June 18, 2021 -
When you are using a Next-gen project (Team Managed Project as they are called now) and you create a field of type People to use on your issues, this field will not keep its history correctly. When ...
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Hello , i would use an existing workflow for my project, is there a way to rename that workflow only in my project ? because i would do this to avoid having N project sharing the same workflow.
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Hi all Does Smart Attachment (marketplace app) have the following functions? We need to delete old attachment of issues in our Jira to save some space. But it's painful to delete all attach...
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We have encouraged developers to enable the integration so we can see worklogs entered for things like Holidays for forward Planning purposes. Is there a report or method of checking how many o...
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Hi Jira I have a request regarding the support-system. When a customer sends us a supportcase and we reply to the customer from the system, our reply does not refer to the email (that the customer s...
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Hi all, we're currently working on the renewall of our reporting services. This with PowerBI, to connect our ticketing database with Jira database. In the report I want to get the ticket in...
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I want to edit priority for a specific project in jira cloud without affecting globally
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Our company has setup ITSM using Jira Software server 8.13.1 + a few plugins. For a change , if there is a pending approval from a particular approval group, I want to automatically approve...
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Hi, How we can enable Security Level Field in next-gen Service Desk?
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I was working with Incoming mail servers setting up POP(secure) Later while Testing it Failed with an Error:- com.sun.mail.util.MailConnectException: Couldn't connect to host, port: abc@jira.com, 99...
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