Good morning, I have two automations that work on our standard-issue workflow. One changes the status to Waiting for Customer when a Service Desk team member makes an external comment o...
Hello, We are using the Automation Jira Lite version plugin for our instance. by using this plugin i have configured the automation rules to update the due date field (custom field) automati...
I have a list of tasks. Some have sub-tasks. How do I list all tasks omitting the parent tasks? For example: assignee = currentUser() AND (IS NOT parent)
I'm using the new Jira Plans tool for roadmapping and want to create a small plan for a specific initiative I am working on. I setup a filter to pull back all issues in this initiative using the ...
I have a question about my atlassian account, my total team has more than 10 users, but I want to delimit a group of 10 users to use the ZEPHYR tool and include me in the 10USD plan. The tool is good...
I am using Jira Cloud and the custom field type is Jira user and another custom field is the date. How can I get the value of both the custom fields when a certain trigger is done? ...
I have been trying to get an automation rule set up using a custom field (Reviewer) and the corresponding displayName, emailAddress, and a few date fields. Since I am not a pro at this, I am making s...
Hi team, I have a Kanban backlog setup and I am having issues with it. I have a few conditions that I'm trying to incorporate into my board: I want to have a Kanban backlog I don't want...
I signed up for my Atlassian account with my email address from https://tutanota.com/. They are a privacy conscious email provider. Now, I get messages that other Tutanota email holders have joined m...
Hi all, I am new to jira administration hence I need some help with the below mentioned use case. We have connected our zendesk instance with jira against a project L3 using zendesk add-on (h...
Hello, Recently, I upgraded our Jira instance from v6.4.12 to v7.13.13. We are stuck at a issue for which I didn't find any resolution in the web. I am not able to view data tooltip text when I hove...
Hi My sen is SEN-14194323. Is that server version can have a sandbox ? Thanks
Hi, We have integrated our Jira with Github, whenever PR created it will show up in jira development tools , that works fine, but it has all details except the reviewers details, it is always blank ...
Hi, When we are populating dates in the Advanced Roadmap feature, we have entered dates into the fields that are in our actual tickets. The dates for starting work, the dates for ending wor...
Hi, I'm trying to figure out a way to add a new customized incident status called Informational. Is there a way to do this? I can create new templates and call them Informational but working looking ...
I've connected Jira To slack following https://support.atlassian.com/jira-software-cloud/docs/use-jira-cloud-for-slack/ and created a connection between a Jira project and a Slack channel. I left the...
Hi, Just looking to reconfigure the wording within the email body on the customer satisfaction survey to include the assignee/agent of the ticket. I know it does already show it on the rating page b...
I need to export a project from a jira cloud to import it into another Jira cloud instance. how could I do that?
И как сделать так, чтобы через сутки карточки уходили в архив?
Hello, Regardind my question, I searched everywhere, but I couldn't find a solution. Any idea how can I reorder in backlog some closed issues? (In the current sprint) For example, I want to move d...
I downloaded the free trial of the Jira Issue history app. I wanted to try it out but had to face that i can not change anything in the middle section of the filtering options. I can change from proj...
Is there a way to query JIRA to track changes to a story description (either during a sprint or any- time period)
I have a testing project in Jira which has the issue types in the screenshot. I can filter by all of them except "Test". If "Test" is included in any filter (except all issue types), none...
Hello, please help Can I filter only tickets that have been reassigned to another project?
Hola, Estoy teniendo problemas de espacio en aplicaciones/atlassian/jira/var/export, debido a la cantidad de .zip antiguos. Se pueden eliminar los del año 2019 por ejemplo? Muchas gracias &nb...
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