Community resources
Community resources
Community resources
Jira
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In Jira Service Desk we are not seeing user email addresses that come in that are from non google accounts, is there a place in the Jira logs or configuration that we can look to see if these address...
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I am looking to build filters/dashboard that shows me changes that caused incidents. Is there any way to report on linked issues and if so specifically the linked issue relationship which is this cas...
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I have need to retrieve all possible options within a multiselect custom field for a particular issue. If nothing is selected, then getting the issue info returns nothing. The most I can think of is ...
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Currently, these are the only options that appear for me to select which call the email will open. Where do I configure other options to appear?
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Trying to determine if JETI is right for my use case. We are new to JIRA and are using it as a ticketing system in which we need to email with external parties (non JIRA users). For every...
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I tried this a few times and wondering if there is a bug in jira So I create a few stories and then create an epic for the stories I go back to the stories and link them to the epic, using the link...
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I am currently unable to find a simple solution that would allow me, a Jira Admin, the ability to remove or reset the resolution field. Currently, when a jira user accidentally sets an issue...
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I checked the tutorial of archiving projects in Jira but I don't seem to have the archive option. Is it because it's not part of the free version?
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I am using a Scriptrunner Fast-track transition an issue in a Postfunction to transition my workflow when Field Value is "reopened". I have two intance of jira core server and the same post function ...
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I have Jira project that has 2 issue types, Stories and Sub-tasks. The stories have components listed within them, but the sub-tasks do not. I have a rich filter dashboard that my team us...
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How to filter the issues which has various linked reasons such as "is failed by", "needs fix", etc..
project = CR AND issuetype in (CR) AND fixVersion in (1.1.R01) AND reporter in (John) AND priority in (Major, Minor) AND issueFunction in linkedIssuesOf("project = EPIC AND issuetype in (task) AND su...
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Hello, We are moving from a Kanban project to a Scrum project. I am trying to see if there is a way to improve the backlog summary view for tickets. Our Kanban project shows, in order fr...
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My team uses a team-managed project as we like the flexibility it gives us to adjust as we go and improve our processes. We have several issue types that we have created and we have enabled subtasks...
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When I export the excel, I can see date and time in date column. can we configure it to the only date ?. See attached screenshot
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Hello guys! In my project, the Component field is mandatory for both Epics and Stories. I would like to create an automation that when creating a new story already linked to the epic (through the ro...
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Hello, I want to regenerate a license key because the Server ID has changed. I don't find information on the support site. I see in the community that * New key is not necessary ...
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Hello, I'm used to a slightly older version on Jira on-prem. I've just moved to Jira cloud and can no longer find 'Workload by assignee'. Typically i'd expect to select the ellipsys on the sprint and...
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Hi there, trying to add the functionality to use BSLH tickets on my account, does anyone know how to do this?
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I we are using Jira Cloud for Outlook (Official) app. In Jira we are using field Epic link to connect issue with relevant Epic from issues project. In Jira if You have chosen Project, t...
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Hello! Trying to either auto assign a subtask once subtask above is transitioned. If that isn't possible, can the subtask transition cause a new subtask to come to life and be auto assigned?&nb...
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Hello, I want to customize the "Invite Users" Email. I tried to follow the workaround proposed by Atlassian : https://confluence.atlassian.com/jirakb/invite-users-email-customizat...
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I have added the "Summary" to the screen and still getting the prompt and can't use to create issue. How to deal with this? TIA
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### Scenario Given Issue Layout specifies "Epic Link" in category "Hide when empty" Given Kanban board shows swimlanes by epic with issue cards on the lanes Given a card on the board is clic...
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Within a Structure report, I want a single column that highlights when issues have been either in a "to do" status for over 30 days in a "in progress status" for over 60 days. This is relati...
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Hi, I am trying to import JIRA Sample File - Test Case Management but I get an error telling me it is an old format. Is there a newer version so I can see how to set up Jira for test case m...
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