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Jira
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Quick question... For anyone that accesses the portal to file tickets in different projects, do those people all need a Jira license? Like people filing helpdesk tickets - they need a Jira lic...
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Hello! I am a SM with some Jira experience but previously had an administrator who took care of setting up our environments. I now have 3 teams working in 3 backlogs across approx. 12 pro...
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Our team missed to input a holiday in our schedule, is it possible to input that holiday so our SLA is corrected?
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I have a next-gen project at cloud based JIRA, in which I am able to create new issuetypes with custom icons/avatars. The problem is that I'm not able to delete any icon/avatar from that issuetype c...
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I created a new issue layout for my project. When I create a new ticket, the issue layout displays as I expected, and it is the same for some of my team members. However some team members do not see ...
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I'd like to create a bar chart with the x-axis representing the categories and the y-axis representing counts. However, for each category in the x-axis, I'd like to provide 5 bars for the amount of t...
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Maybe I'm doing it wrong but is this live? I'm trying to have the gantt chart show up for the tasks under the epic but it doesn't seem to happen.
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I need to set non-working days in a per-user basis, basically to manage vacations and day offs. I see that in https://support.atlassian.com/jira-software-cloud/docs/configure-working-days/ I ca...
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Hi everyone I wanted to know if there is any way to remove values from the labels field in jira cloud so that they can no longer be selected In what part of the administration can it be?
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Hi Team, I have a service desk running and pulling requests/issues/tickets in JIRA from my site. I cant find Labels option. Please help???
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Is there an equivalent app for Jira Cloud?
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Hi. When Child issues are used in advanced roadmaps, they also appear in the issue detail screen. The client is asking that this information not show, but I have not found a way to hide it.&...
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Hello, We have a requirement to duplicate issue in separate projects if custom field value is (cfValues['Report to AIMS?'] == 'Yes'). First part of the requirement is to clone the i...
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I have an EPIC with multiple issues that was created on the wrong board. I need to move the issue to the correct board, which is within the same project. I've tried the Move option, however that only...
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Hello, I've noticed a strange issue where tickets in our Sprint, despite being Closed and Resolved during the Sprint, continue to be rolled over to the next Sprint. When i look at the Sprint Report,...
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Is there a way of creating Dynamic Issue Types in Next Generation JIRA ? So for example ISSUE TYPE A has different fields to complete than ISSUE TYPE B depending on which option is selected.
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I am trying to create an automation that will only allow certain people to create issues in a project. If someone outside of that group creates an issue, it should be cloned to another project ...
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I have a group (let's call them BAs) that constantly edit US once they hit the In Development status of our workflow. It obviously creates a moving target and my team does not know what to delivery o...
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My customer wants to use a field or something in the workflow to reflect their approval to work on a ticket prior to it being assigned a sprint for active work. We are currently using the Comme...
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Hi I am trying to migrate Jira Software 7.13.18 and Jira Core 7.13.18 to the cloud. We have applied for the cloud trial account but on the JIRA "Connect to Cloud" plugin on the second ste...
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Hello I have an issue with renderer. For all of our projects, the renderer is not working properly on create issue screen only. Example for requirement field on a project, for create i...
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Hola buen día por favor su ayuda, al intentar exportar datos de un Filtro, me aparece "[no field found]" en los resultados, cabe destacar que en Jira si me aparecen los resultados del campo, el probl...
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We have some views in Advanced Roadmaps that we want to never be changed, except by a select few individuals. I have found how to restrict edit/view rights for a plan, but not for a single view in th...
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I am looking to connect with some other professionals who use Jira Help Desk and Confluence to manage their IT requests for their University. Additionally, I am hoping to maybe even arrange vi...
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We have our Advanced Roadmap plan configured to group by teams. Some epics have child stories that span teams (ie story 1 is assigned to team A, story 2 is assigned to team B). So, the epic appears u...
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