Hello, When I use the dd/MMM/yy format in the import configuration file, all dates are recognized by JIRA except those of May and October Example 01/May/21, JIRA shows this error message "Unable to...
This week we saw that Epics that have more than 100 issues JIRA automatically disables the view (please see image below). Although I understand the usage of hierarchies and their importance this is a...
Hello, We have a board used to view all issues across multiple projects that are assigned to specific people. The filter is easy enough and workflow steps have been mapped accordingly for the ...
I'm adding a new column for a project that had been using a shared workflow (a ToDo column). I do not want to update the shared scheme or workflow. 1. I copied a Workflow Schema from another ...
Hi, I want to know how to import issues with "Original Estimate" value. In the answers for this question, I saw that is possible to import the value in seconds. I wrote a .csv file with origin...
My aim is to create a new project. I am an administrators user so I should be able to do it. Nevertheless, if I go to projects settings --> Fileds --> in the page I don't see the ''actions'' t...
hi there, i have set a custom multi-user field "requestor". if i add user to this field, the users should be added to the watch list as well. I draft an automation rule. 1. when there is a change i...
Unable to access/click hyperlink under Custom Field- Link showing as text unlike Hyperlink. Please suggest how to enable this option.
We have a Custom Field called "Mattermost Team", and we have multiple teams in Jira. We are doing an audit and are planning to delete some teams that we don't use anymore. There are tickets assigne...
Hi, For our customer, we need to - on top of Atlassian's Statuspage - monitor the availability of Jira and Confluence Cloud by monitoring via URL polling for example when the sites are / are not pub...
Hi, I am trying to query the following API: admin.atlassian.com/gateway/api/adminhub/um/site/{org-id}/users with an admin api key but I am getting the following error back, even though...
Hi I`m using JIRA for technical support tickets. When we close a ticket as "Resolved", if the original sender responds to that ticket, we don`t get any notification. We would like to get these put ...
We have a very specific set up of service desk since we are only 3 weeks into its creation for us. We are only allowing IT users as customers Our help desk email help@domain.com is a shared mailbo...
When I closet a sprint, all taks (including done taks) are like "unfinishe". Someone know the reason?
We have the need to create Organizations from a dedicated Customer Request. Taking the name of the New Organization as a Text / String field, we need verify that it does not already exist and if not...
In the same fashion as we have kanban (drag and drop) boards for status columns, is it possible to use the same functionality for any property of cards (e.g. Assignee, Priority, 'custom field'). In ...
Uso o Jira Software em módulo Free, porém não está dando com "Jira Software está suspenso: Seu plano Padrão do Jira Software não foi renovado"
Can you copy or clone issues into new epics?
Hi , i am looking for a way where to check total story points either in swim lane or overall on scrum board. Currently there is no way to get this unless I add story points manually Thanks, ...
Hi guys, I have created an automation rule in Jira that will automate my description templates. So far everything is working well, I can stylize the code as needed. However, I have run into an issue...
Hello, On March 7th, a bulk import was run on Inight, which removed a few objects that had different Jira issues attached to them (these links are done through a custom field in Jira issues). Since...
Hello folks, Just curious, is it possible to restrict user permission to see only 1 issuetype for certain project issues ? Let´s say i have a project called SD (Service Desk) and i ...
My case: I use Epic, user stories and subtasks. I need to see epic names in the subtasks to group them on my kanban board.
Hello everyone, we setted an automations that generates a copy of a ticket in case of a flag, unfortunately, the reporter of the principal ticket can't see the generated one on her portal, but only ...
With Jira it is now possible to set the use of the Project Lead as the default assignee, rather than everything defaulting to unassigned. Jira Software for Teams does not seem to check this settin...
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