Community resources
Community resources
Community resources
Jira
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Hi there, Why when a user replies to an email ticket message it creates duplicate account for them? Essentially we have an issue when a user in a customer group responds to a ticket response in JSM...
628 views 4 0 Deleted user May 3, 2022 -
The goal is to use a custom filter to get sub-tasks of a team-managed project visible on the backlog, board or roadmap functionalities. Since there was no configuration available I have tried a cust...
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O time da minha empresa está tentando me passar o Jira Software, porem os emails não chegam pra mim. Só recebo email se alguem me marca em uma tarefa do Jira Work Management, do contrario nenhum outr...
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Hello, I want to be able to create specific and independent Issue Types, with their respective Layout, within the same project. I am not being able to do so, as the options in JIRA are quite redund...
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Hello, I have below filter set for my Scrum board: project = XXXX AND affectedVersion = "abcde v1.0 - Release1" AND issuetype in (Feature, Epic, Story, Bug, Spike) ORDER BY Rank ASC there ar...
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How can I give permission to enable a user to archive issues on their team-managed board please?
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Hi there. Previously we setup the project links using jira Api, from another application that did some other tasks. More information about this implementation can be found here: https://github.com/...
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I created a code that when I change the status of a issue, this code run: _______________________________________________________________________________________________ if (issue.fields.attachment...
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Hello, I am unable to remove the JQL 'Narrow Down' JQL query on Scope Definition within Configuration. When I remove the query and click 'save' the JQL remains. Can you provide support?...
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In the configuration of the Roadmap you can specify how long issues with status Done are to remain in the plan. However that does not seem to apply to subtasks. Subtasks are being removed from the pl...
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disclaimer - I cannot use the SLA default functionality for this exercise so implementing it via automation and custom fields Hello community! I'm trying to set different SLA times by compa...
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We have spam coming through and creating tickets.. I would like to only allow existing or manually added customers to be allowed to create the tickets. Is there a way to filter this? allow/block list...
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We have a large number of Jira projects in our Cloud instance and want to block ability to move tickets from Jira projects to a specific Jira project. The problem is that all tickets for this specifi...
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We have spam coming through and creating tickets.. I would like to only allow existing or manually added customers to be allowed to create the tickets. Is there a way to filter this? allow/block list...
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I see outage issues but what I'm experiencing is not reported in the issues. It says only searches and user mentions. I can't even load any pages for Jira or Confluence. Already restarted both the co...
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We want the custom fields that are copied from the initial issue to show on the customer side. They are currently only showing on the back end.
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We have an elements connect field that we want to hide and show depending on if it has options or not. We will be using script runner or behaviour.
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Buenos días, Cómo puedo hacer para asociar una etiqueta que acabo de crear, a una pizarra? De tal manera que al crear una HU/Tarea con la mencionada etiqueta, me aparezca en la pizarra. Gracias!
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Can't seem to located how I can add end date to epics / tasks, etc in a team managed project
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Hi, I'm using an automation that creates subtasks and now I want to add an if/else-block that enables the automation to create different subtasks depending on the summary of the parent issue. I've g...
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Hello, I have already read some topics about this issue but I still can't achieve to import my data as I this error: But, when I'm importing, I have my right date time format. Can you ...
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I need to add another value to an existing Cascade field Configuration that has almost 1000 Child options. Is there a way to load that in bulk without having to type 1000 entries? (I am not tr...
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I created an issue today. When I tried to assign it no users (other than myself) showed up in the list. I can go to administration and see my users. If I look at the user details I can see that they ...
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Does Atlassian have any products to address the issue of Brand Asset Management (BAM) or Digital Asset Management (DAM)? Is there any Atlassian integration with other platforms (other than Brandfold...
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Looking to create a filter that shows which issues do not have a test case attached to it on Jira Software
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