Community resources
Community resources
Community resources
Jira
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What is a query to search for tickets with a certain updated status within a date range? I have a Kanban board and I'm trying to figure out the tickets done within a certain month/ period of time.&n...
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I created a filter the other day and added it to an issue stats widget on a dashboard. The Filter was set to Private for both read and edit. The dashboard was set to My Org View, Private edit. ...
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We are using Jira Service Management cloud and SSO. Where can I find this information in JSM?
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I'm creating a custom field, and I would like to include a default text in the content to show to user what to type, and them, when I click on the field this default text disappears and displays only...
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Hello, I'm going through a Security audit (internally) and I've been asked about JSM backup policy. Where can I find the information? Thank you, Carmela
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Hi Community, Are there any consequences or concerns for changing the category from "In Progress" to "To Do" for a custom status that's used in multiple workflows? TY!
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I have a Scriptrunner Fragment/Rest API combo that I have been using to put a button on the Admin->System page. When the button is clicked, it displays the dialog generated by the Scriptrunner RES...
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We are currently running Jira Software 8.13.15 on or internal test instance. We want to upgrade that to 8.13.20. The original instance was installed using the linux binary installer. The upgrad...
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é possivel mover os projetos que estão no jira work management para o Jira software? Pra eu não ter que copiar e colar um por um e não perder o que já esta em comentário.
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Hi, I have a field in Jira coming from a plugin (CRM for Jira) that the Automation doesn't see. Now I have an Automation rule, that starts with an EPIC - and if I set up a value in that custom fiel...
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Hi there, A user in a Jira Project Dashboard is getting the error in the attached image. We have created a dashboard with multiple filters etc. Thoughts?
536 views 3 0 Deleted user May 3, 2022 -
Every time I go to create a project with the SCRUM template I get this error. Any idea why this might be happening?
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Petición de ticket para eliminar un usuario organizador y cambiarlo por otro que es site administrat
Tengo exactamente este caso: https://community.atlassian.com/t5/Atlassian-Access-questions/How-do-I-remove-an-organization-admin/qaq-p/1140954 E indican, que en caso de estar aú...
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How can I give some users limited Service Desk Access and other users full Jira access - while still
How can I give some users limited Service Desk Access and other users full Jira access - while still keeping all of their approver roles and moving issues through the workflow? There are sensitive p...
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Hi community I am not able to find exact path for jira project component to integrate with siem tool can u someone help me one this issue
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Hi, first off my motivation to use the offical JIRA Java REST client: We have been using https://github.com/rcarz/jira-client for quite some time but it has not been updated for a very long time. B...
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What query can I use to pull up a link for tickets completed within the last month to include in my monthly reports?
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Hi there, What is best method to "cc" a user on a JSM request type form? Essentially, we will have use cases where a submitter of a request will need to "cc" a user to have visualization on t...
525 views 1 0 Deleted user May 3, 2022 -
I wanted to create an automation rule, if the remaining time of an issue is less than 30% of original estimate
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Why when we add Priority Field to a request type it only adds the Priority Field on customer request
Hi there, Why when we add Priority Field to a request type it only adds the Priority Field on customer request form and not also in unison on the agents end of the request view? For some reas...
474 views 1 0 Deleted user May 3, 2022 -
Hi there, What's the quickest way to block notifications from JSM Projects that an agent may be a part of? We're facing a challenge where we will have agents in multiple projects, but we're looking...
428 views 1 0 Deleted user May 3, 2022 -
Hi there, Why when a user replies to an email ticket message it creates duplicate account for them? Essentially we have an issue when a user in a customer group responds to a ticket response in JSM...
584 views 4 0 Deleted user May 3, 2022 -
The goal is to use a custom filter to get sub-tasks of a team-managed project visible on the backlog, board or roadmap functionalities. Since there was no configuration available I have tried a cust...
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O time da minha empresa está tentando me passar o Jira Software, porem os emails não chegam pra mim. Só recebo email se alguem me marca em uma tarefa do Jira Work Management, do contrario nenhum outr...
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Hello, I want to be able to create specific and independent Issue Types, with their respective Layout, within the same project. I am not being able to do so, as the options in JIRA are quite redund...
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