Hi, We would like to create a Kanban Board for a support team which will be working on support tickets. In the board, in each column, we would need to filter the tickets based on some filter conditio...
I'm adding an "issue tab panel" and I want javascript to be loaded when opened. I can add code directly to the getHtml method inside the IssueAction class, but in that case the javascript will be du...
Hi Atlassian Team, We have Project name 'A' where child stories are attached from 35 projects. roadmap is built for this where it is showing that there is limitation of only 15 projects can add in i...
Hi Community, I'm trying to match information between 3 custom fields list 1 list is a path list "Folder" (Example: \\folder\subFolder...) 2 list is a list of path or folder responsible "Responsib...
Hi Guys, Need one help in fixing the below issues. I have applied a Script Runner on Description field for Bug issue type, when user click on Create button Default value add in system Description...
Hi atlassian community, we would like to send a custom notification to a customer when a specific transition was triggered. We have now several postfunctions working, the first one is a ...
I would like an automation rule ensuring that: If a number entered in the field "document number”, matches a number already entered in this field in an existing task, then the two tasks will be linke...
I want to create a rule/automation for sending automated reminder/follow up email to users/customer. Example - when a ticket has Waiting for Customer status and the customer does not respond in...
Hi, First of all thanks to all who respond to queries here, your answers have helped me no end in working with the Jira and Insight Server REST APIs. However, I'm currently stuck trying to update a...
Hello Community, during an upgrade of jira the installer in linux asks if you want to performa a backup of the home and the working directory. Where are those backups stored? Can the backup be...
Where can I set the default issue type when adding an issue type to the project? Currently, EPIC, BUG, TASK, and STORY are shown.
As an Atlassian Partner I have many accounts with Site-Admin permissions on my customers' sites. However, I keep getting their user access request notifications which are completely irrelevant to me....
Hi all, How can I change user's avatar from internet like <doman>/directory/.../directory/imageName.jpg when user had login?
I want update multiple username at a time by using excel sheet .
I need to see list of issues where status changed back from IN QC, Ready for UAT to IN progress. I have checked various posts already here, and tried using project = "ABC" and status changed ...
Hi Jira team, I have the following issues, and I would appreciate it if you could help me. I tried to find helpful posts in the community and through google but I couldn’t. I added Jira...
Hello, can DVCS plugin be configured to show linked pull requests to not logged in users? Presently it only shows the information to logged-in users. And there is not evn mention that there might be...
Is it possible to configure the encoding on a cloud instance? We are doing an integration between our helpdesk and JIRA, and getting an UTF-8 Encoding error: SEVERE *** ERROR *** sn_jir...
Hello , I am actually working on a data center JiraSM. I have a global helpdesk project A and willing to create a new project B for specific users in a specific location. I want : - When on...
How to get the assignee wise estimate & completion report? Sprint 1 Assignee Estimate (our custom field) Completed es...
Hi, There are some tasks that have a long history that make it difficult for them to upload. Therefore I would like to delete all their history except the last 10 records. Is there a way to do thi...
i have a requirement that . only admin and project lead can create issues with the type epic and initiative not all the user's is that possible if yes please guide.
Hi Community, my Customer reported their Storys and Sprints based on Estimated Effort. They recently changed to Story Points Estimation and bulk changed the Issues from old Sprints therefore. ...
Is it possible to change the wording of this section? For example, instead of Reply to customer it says Reply to {reporter} or similar? Its not about the notifications, its more about how ...
hi I have a question about app pricing, we have 40 Jira software cloud users, if I have purchased an app in 40-users pricing, then I need to add new users into the product and app, the ap...
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