In the "Columns and Statuses" screen I have two statuses in the "Done" column: Done and Deprecated. When I view the backlog, I do not see "Done" but I do see "Deprecated" issues. How do I make these ...
I am creating an epic in jira automation and i am setting some particular fields in the epic. I am unable to find the 'Parent Link' field in the list of fields. Do you have a solution on how can I ...
What are the benefits of using Epics with tasks as opposed to using tasks with subtasks.
Hi! I have a few developers on my team who would benefit from a Jira tutorial, something that covers how to close a ticket. Is there a specific tutorial that anyone can recommend through Atlassian Un...
Hi, here is what I am trying to do 1. Pull tickets from different projects using a query 2. Once the list is ready, I want to bulk apply the same label to all these issues (in one shot). Can I do t...
Hi, I'm an admin for Jira Data Center at my company (version 8.20.6). We had a user report that they only see a few of their epics in their epic pane in the backlog; the epics that don't appear are ...
Is there a resource that is available to learn some ways we can incorporate test management in JIRA? I created a new issue type but I am trying to learn the best ways for our teams to be able t...
I recently created an automation that updates a custom field in any open issue on a particular project. This automated update happens once per day. Unfortunately, every time the automation update occ...
With Jira automation, I have a daily scheduled task that will email the assignee, for each task that is due tomorrow ("Due Date[Date]" = 1d). What I am trying to do is to put in the subject ...
Hi, I am using free tier Jira. I am trying to install Xray test management tool but it gives me "We ran into a little trouble It might just be a hiccup. Try again in a bit." error. Is it bec...
I am doing a CSV import and have subtasks, the issue I am running into is setting the Issue id of the issues. How do I know what the current highest issue id is in my Jira instance? I need to be able...
I would like for the burndown chart or sprint report to exclude stories/points that have statuses of cancelled, won't do, and duplicate, etc. Currently, both reports show what was added and rem...
Hi I have task A and B B is blocked by A A is estimated 5 days B is estimated 5 days however, when running auto schedule B's start date is added with 8 days of lead time. Not sure where th...
Hi All, I am getting below error when I transition a JIRA task from "In progress" to "Closed Status". Could you please help me understand the reason for this. I am new to JIRA.  ...
Hi JIRA community! I would like your advice on how I can optimize my JIRA adminstrative work via automation. We have about 8 timebound epics that close every month and any of the r...
When I send a mail to Jira and an automatic ticket is to be created there, the images in the attachment are not saved as well if an image is embedded in the mail. For example in a signature. If I r...
Hi there, I would like to see my epics as a ticket in my sprint backlog. I do see the epic ticket in my active sprint but not in my backlog - I see the epics just in the epic panel, which is...
Hi there, I am trying to have an automation generate an email notification when an issue is created by using the following: '' Hello! The following ticket has been created: <tab...
I have two fields called 'Country specificity' & 'Region' and if Country specificity is set to Global in Edit screen the I need to clear the value of multi select field 'Region' using Automation ...
Hi all, in our sprints we sometimes see ourselves forced to cancel a story. We then would like to filter it, to reduce clutter during our dailies/refinements. I've tried doing this using (some varia...
Hello! I can't make a workflow active and the instructions reported are useless. Could you please help me? Thanks!
Hi Team, I am using Team managed Project in my Organization. In my project Board, i am not able to see Board settings option. I am the Administrator for my Project. I want to change "Remain...
I can't see in the audit log who created the user. I always see only "JIRA" in the author field, not the person who created the user. Not even in the detail of the log.
I recently had 4 new devs join my development team. One is a full time employee and the 3 others are contractors. All 4 submitted tickets to get Jira access and are all able to login and view our tea...
I want to purchase Jira using an India account. Why only show dollar?
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