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Jira
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What will happen to the tickets in JIRA if you change the workflow. For example....Currently completed tickets are marked as DONE. We want to redefine DONE and add some states after: DONE -- Rea...
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Hello, I have created a generic Jira account and sent myself an invite to join it. When I attempt to open the link for a new email account I end up in my account. We are using SSO. Any sugges...
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Issue isn't showing up in the new project board under "Issues" when transferred from another project site, but it can show under "backlog" and "active sprint". How to make the issue to appear under "...
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Hello, I've got a new service management board but I am unable to set up email requests so tickets can be updated via email. The issue starts from turning on Email support, I get an error whic...
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I'm using Jira Cloud and each project has its own roadmap which links up to a plan so I can view all the work across my teams within my department. My question is, is there a level above this ...
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The Jira python module used to use a basic_auth authentication using your username and password/token, which doesn't appear to work anymore due to the deprecation. Does this mean that the module is u...
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I am attempting create a JQL filter that will show all Epics with their related stories and display the results as filter displaying specific fields. How do I specify which fields should be displaye...
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Hi All, Have a strange issue, I have tickets in a project I have inherited. where the initial assignee is added, nothing is added in the history. To add to this, I can't reproduce the error, it's on...
2,201 views 3 0 Deleted user January 13, 2023 -
The Jira service fails to start even after reboots and repairs. We need immediate assistance with this as it is preventing an end user from working.
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Hey guys, Currently, in our company we have a giant service catalog. And manual management (create/update/delete), ends up consuming a lot of time and some human errors. In order to optimize this ma...
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(Company managed software project) Steps: Go to 'Plans' | 'Shared Teams' Create a team called "Digital Customer Platforms" and assigne people to it Go into an issue in my project, go to 'Configu...
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Hi - We are planning a Jira/ServiceNow integration to create a SN ticket when Jira release is "released". We will use MuleSoft for the integration. The tricky part right now s...
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I want to use a single people picker list in multiple locations on a form. Any ideas how I might do this. I would prefer to not create and maintain a list of all employees for each field I wanted to ...
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Hi, I Need to import/migrate 2 projects from cloud JIRA to on premise JIRA from different company. Can anyone tell if this is possible and how.
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Hi, We have a support project created in Jira, which use Kanban methodology. In this project we work on Service & Incident Requests raised by teams. We work on couple of req...
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Hi everyone, We're thinking about using Jira as our project management system. We decided to start with the free plan as a first step. According to the documentation, notifications are available for...
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I need to implement an Automation for Jira rule that will send an email when nobody except the Reporter has commented on an issue some number of days after it was created. This is Jira Data Cen...
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I'm pretty new to using Jira and have done some searching already, but haven't found an answer yet to my issue. I have some automated rules set up that create issues/tasks that work just fine, but I'...
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I want to create alerts for certain users to receive notification for tickets that has been created with a highest priority.
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Dears, I have the following situation: in some issues/risk the team need to change the Original Due- Date and when change this we lost this Original Date. Exist some way to obtain this original Du...
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I have an external PO for my project and I want to give this person access to 4 projects within my Jira site. I've set up a new project role and added the role to permissions in the permission scheme...
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On listing the pull requests for a Jira card, the GitHub details are coming through, except for the author, which, recently, has been blank. Any Ideas?
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I am trying to figure out how can I have different fields in a Jira issue according to the selection within a dropdown field. Ex. I am trying to create an issue that has certain fields, ...
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I'd like to renew my current Jira server version now (by 2/15/23) but if we decide to upgrade to Cloud prior to 2/15/24, will we get a credit for some of the cost of the jira server renewal?
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Hey does anyone have any advice on how I can add cucumber format conditions into the UAT text field so that it always appears when creating a new task? For Example - Featu...
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