Community resources
Community resources
Jira
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Hello, New to the Jira admin side of things. Thanks for helping a newbie. Can anyone tell me what permission I need to activate in order to have my team be able to change the status of an issu...
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In the past, I've run into an issue where ending a sprint and moving in progress items to the next sprint (instead of backlog) did not work if I were to end the sprint after the target end date set o...
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I've built an Information Radiator template using fairly simple Jira filters [totaling 5 individual metrics tracked]. The board is completely based on labeling tickets for the desired initiative but ...
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I've added a client to a project. I can view the profile when I search People in the menu bar and can view her name on the list of people on the project. However, when I try to @ her, her name ...
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Our team has several Boards, the dropdown does not always show all our project boards. Is there a report or dashboard I can create that shows all of the boards/dashboards created for our...
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I have created a connection based on webhooks between a system and my Jira environment. Whenever something is created in the external system, this information is sent to Jira via a post request and a...
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Can Scriptrunner email handler - add incoming email as an attachment to an existing issue according the issue number in the subject
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Hi All I have requirement like , In a form ( Multiple tabs) if the user select the role based on the role remaining fields should fill automatically by selection. Can you please suggest any add on ...
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Hi everybody, Does anyone know if it is possible to sort JQL query by Workflow statuses in order of them appearing in a Workflow. For example, I have a Workflow that looks like this: To Do -> An...
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Okay - so I'm kinda new here. I did a bunch of searching on this issue, and found some information but it's 6 years old. According to this link, there was pretty strong interest in moving the i...
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I've created a customer health field and wanted to update it via automation using JQL and lookupissue actions. I think I've solved everything except seeing the value and updating it. I've...
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Hi I have 5 groups of users that they can create issue. In the creation form there is a field that called "task category" with 4 values. Now i want restric values of this field for those group. For...
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When I go to Atlassian .com-->Users-->search user Profile-->I am not able to change the user details, I am not getting an option. However, I am not seeing the Directory Options as well to n...
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In Jira Automation how can I update all the sub-tasks of a parent when a field in the parent changes
When an issue that has sub-tasks is updated, I want to copy certain fields from the issue to all of it's sub-tasks with Jira Automation. I see how I can go in the reverse direction where I can trigg...
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Hello! I'm trying to make a report that shows the amount of resolved and still open tickets by assignee per day.
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Hello Community, when I am in one of the project settings under "Email requests" and I try to put in a custom email account, I would have to use StartTLS, but I cannot find a way to choose/select it...
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Hi, On our global settings, the Time display format is set to Pretty (e.g. 4 days, 4 hours, 30 minutes). But, in our backlog - the time tracking is set to 'days'. We use team...
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Hi all :) I am creating a new workflow and I would like to resuse pre-existing transitions, but I get an error message? Could you please assist? Thank you!
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For the work I am doing, I am creating a system to simplify the amount of information that the user has to input, while still allowing them to raise tickets. I have been using this guide here: ...
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Can someone give me some ideas on how to validate my custom field "Phone Number"? This is a text field, and it accepts integer values, but we are running into issues where some of our external help d...
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We have a few fields in JIRA (Data Center) that have over 100 options in a drop down. I want to understand if there is a limit in JIRA Cloud with the number of options. I have seen ...
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Hi, I want to add a custom view to the PLANNING menu in JIRA. The view will be called REFINEMENT and be a staging point between BACKLOG and BOARD. Advice appreciated Thanks
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I have a project where some bugs have a test cases under them and some not - I need a way to show a KPI how many tickets under this project have test case coverage now? These are bugs ...
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Can someone tell me how are the products charged if you decide to go with more than one solution. If our company for example wants Jira software for 30 users and jira work management for 20 users, ho...
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Hi, By default presented with Issue Types - EPIC - BUG - STORY - TASK. If adding a new issue type for example INITIATIVE, how do I make this the top level issue type. ie. INITIATIV...
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