Hi We use Advanced Roadmap and we have a hierarchy set : Epic (1) Scope/assignment (2) - Deliverable (3). I want to add a new issue type to level 2 and 3 due to creation of new hierarchy for ...
Salute. We have a few existing tasks that need to be added to BigGantt chart and linked to Epic (without the need to index the whole board/project they belong to). Is it possible? If I create new t...
Does Jira server end of support will affect us as we are using Jira cloud service? Are there any precaution we need to take before this will end? How migration would be helpful? &n...
Hello support. We have an issue with one of our customers email. I see that all the customers within the organization and domain receive the email notification, but not this one. When i switch to ...
Hello Everyone, I am looking to create an automation that will automatically send an email every week with the status of the related task for each story. I am having some issues trying...
We have an instance of Jira that has been in use for over 20 years, and as you can imagine over that time it has collected a lot of user accounts. I need to tidy these up but it seems a l...
I am trying to create a rule in jira automation. I need to implement the following: 1. The trigger started; 2. Then 2 days pass; 3. A task is created;
Good Afternoon, I may be missing something blindingly obvious here. we have Add-ins to our Jira setup and recently one of them stopped working because there was an update available. Is there any w...
How can I add a project into a specific permission scheme? Here is the permission scheme that I would like my project to have
I can't create a new epic issue from project roadmap in some of boards. The project has multiple boards, and in some of them I can create epics from roadmap but at some others I can't. The below err...
Hi everyone, I'm doing a bit of research on issue collectors at the moment; it looks like a feature that might be able to solve a business problem that we have. One thing I need to be able to do th...
Hey team, I hope this email finds you well. I am Nivesh from Pabbly Connect integration team. Pabbly Connect is an automation software for making integration automation between 2 or more apps. We al...
We have an instance of Jira that has been in use for over 20 years, and as you can imagine over that time it has collected a lot of user accounts. I need to tidy these up but it seems a l...
Como compartilhar um dashboard a uma pessoa que não faz parte do grupo de usuários vinculado ao link do JIRA ?
Hello everyone! So I want to have more than one board for one project, depending on the team, which should be visible only to the component / team or user group I put. How can I put that ...
Currently on my Roadmap, I am displaying Tasks which have sub tasks. There is an icon beside the Task record highlighted below which when i place the mouse gives a summary of child subtask comp...
Hi there, I got this auto rule set up the idea is to auto-label the Department base on users. Instead of creating multiple rules, does anyone manage to only use one rule to achieve this? m...
Hi, My question is related to the below. https://jira.atlassian.com/browse/JSWCLOUD-17582 NEXT GEN - Enable/disable/config removal of issues in DONE column Since the status is closed, I am not su...
Have a problem with "Your Atlassian Cloud products are suspended". During the month we added 11th member to our team and then deleted. As i understand, our plan for these month changed from free to ...
How can I check that a project is read only in Jira? Also, how can we make it read only if it is not?
as I found out that Issue collector is not supported for team managed project ..is there any other way to do it . some other way so that people can create issue outside the team managed project.
How to do a filtered search from the Big Picture built in fields in Gantt view? Quick Filters seem to work only with Jira Cloud data. For example, if using built in "assignee" column so that I can m...
HI, Because all of our Portal projects start with the same list of tickets, I've decided to create a template (Software Project) for our projects. This template consists of 3 releases/versions, 4 EP...
Hello, I need help for scheduled Automation rules that I'm trying to run to check for issues in a specific status and how long the issue is in this status from the last time the transition occured. ...
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