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my qa member is not displaying in drop down

ssquibbs
ssquibbs
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April 24, 2023

Some of My QA Team members do not display in the drop down for QA Tester in a Jira ticket. 

 

Any suggestions would be greate.

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Himanshi
Himanshi
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 24, 2023

Hello @ssquibbs , 

Welcome to the community!

I am not sure what kind of field are you using to display the user name and how the user names are being rendered. You can start with these details.

If the field is populating names from a group please ensure to add those users to the particular group.You can check them from admin.atlassian.com > user > add to the group.

Have a great day!

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Christopher Maxwell
Christopher Maxwell
Community Champion
April 24, 2023

Hi @ssquibbs  and welcome to the Atlassian Community!

Are you using Team Managed, or Company Managed (more likely to be a permissions issue)? 

Have you confirmed that the QA Tester can see the issue?

 

-- Christopher

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