We had a non-IT vendor come in and show us their ticket statistics and one of their metrics was ticket difficulty. My initial thought is to set a baseline difficulty on each component and have it inc...
I mean sending (or attaching) an email to an existing Jira ticket, not creating a new Jira ticket. Use Cases We often have info in an email that we want to have accessible in the Jira ...
If the condition is false I need to set a message into a customfield that is fieldtype single line text field. below is the code I have for the customfield def cf2 = ComponentAccessor.getCustomFiel...
I have a Jira Product Discovery project which has a field of type "checkbox". What I would like to do is set the value of the checkbox to either `checked` or `unchecked` which I understand to be repr...
Hi team, i am importing a csv file where more that one comment columns are there, which are needed to be import in sequential order, but only 3 columns are getting imported in sequential order after...
Hi, I have some problems with a project where for some reason, field values get removed when editing the issue. It has happened for different users on different issue updates, such as changing Issu...
I have created a JIRA Task and the task has two sub-tasks. The developer estimated the effort required for the Task would be 2d 5h. The Two sub-tasks were created and an effort of 2d 5h was me...
Is there any way of customizing the Filters that are displayed on a Software Project other than the standard "All Issues, My Open Issues, Reported by Me, Open Issues, Done Issues, Viewed Recently, Re...
Hello, I have the following JQL that brings back a couple of Epics issueFunction in linkedIssuesOf('issueFunction in linkedIssuesOf(\'issueFunction in linkedIssuesOf(\\\'issueFuncti...
Good afternoon. I have JIra v8.21.1 and BigPicture Enterprise v8.5.2. Some users do not see columns and there is no way to configure them on the Gantt chart. There is a similar query&nb...
Hello I am trying to summarise my story points to roll up or add up to the story it is linked to. For example, my epic is CON-143 Test Client My story link to this epic is CON-174 Test Story (Pare...
First of all, I'm a total newbie of Jira automation, so please forgive and feel free to correct any terminology mistakes I would make. I have a development project called DEV and I have anothe...
So I have 2 issue types with 2 different workflows that have everything mapped out. The problem is that when I'm creating an issue with those issue types, in the creation issue screen I cannot select...
Multiple projects using the same workflow scheme. Will there be any effects to the tickets in different projects project.
I want to sum up all the values in original estimate field from story and subtask and display the result in epic's original estimate field. Please help
Not receiving email notifictions for any updates on jira, pls help in resolving the issue
Created an issue under a project. While trying to open the issue, the message "We could not connect to that issue" appears. But this issue is shown in the list of issues of the project. How to open t...
We want to create new projects from a template project that has a COPY of the template project schemes + configurations. We want all teams to start from the same base configs and schemes but allow th...
Hello Team, I have a project wherein the stories are Developed and Tested within the sprint but are deployed on Prod at least a week or two after due to PO Approval UAT Testing and Production deploy...
ChatCPT wrote to me that it is possible to configure the dependence of the fields so that without filling one field it is not possible to fill another, I do not find documentation on this issue, whet...
Hi, I want Automation where I will get Mail at 8:00 PM Who has updated their task, comments, and Issue. Else I need Mail notification who haven't update the task.
Добрый день. Подскажите пожалуйста, как в Jira sd переоткрыть закрытый запрос , чтоб исправить резолюцию?
I'm trying to create a board, which shows Epics of this board along with all tasks under the Epic, even if the tasks might be in other projects. I've tried something like: project = ABC OR ...
I have tried "Hierarchy for Jira" application in Jira cloud and now I can't uninstall it. Can someone suggest solution? Application does not have any permissions but its link still present in detai...
Hello, I've created 4 customs fields to fill in with the names to be able to automate the assignee when the issue goes thru the Workflow. Find a screenshot of one of the custom fields. In t...
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