Community resources
Community resources
Community resources
Jira
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Can external customers sign up for their own accounts? Investigate the Jira settings that control th
Can external customers sign up for their own accounts? Investigate the Jira settings that control this.
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Problem How to @mention everyone in a multi-user picker list using smart values? Documentation https://support.atlassian.com/cloud-automation/docs/examples-of-using-smart-values-with-lists/#M...
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I cannot get the api for creating a defect to work for zephyr enterprise. Can someone provide a working API to create a defect in Zephyr Enterprise?
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Hi! I am an admin of a next-gen team-managed project and I have enabled the field build but I am not able to add versions to that field. Checking the posts I should be able to see the Features opti...
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Dear Atlassian Support Team, I am a new project manager at the Community Agency in Toronto, specializing in ads and marketing. We have been successfully using Jira for managing multiple cross-functi...
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Dear All, In my organization we have Jira software and Jira Service Management as atlassian products. There are users who only have a license for one of the products and others who have both. The p...
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When a ticket is in one of my projects, it will be assigned labels. When we need to move a ticket to another project we go through all steps and click "Retain" for labels when prompted. Once we open ...
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Hi, We have an automation which is basically: when a story/bug transitions from To Do Status to Analysis Status : create 6 new sub-tasks. it works great. However: If you take a JIRA issue and cl...
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Want to request a new project but not sure how I can reach a Jira admin to request this. Thanks
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We are wanting to experiment with working w/ one of our clients in our Jira instance. We have created a role to lock down ability to browse, create, and view company managed JSWs, and have a game pla...
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Hi Team, Our team needs assistance automatically populating the "Issue Type" field with the value from a "custom field." Can this be achieved using Script Runner, JMWE, and JSU add-ons?
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Now I reave a kanban board and all the tasks are created by email, but all of them stay in backlog, and i need to move automactily all the tasks to a active sprint. There is a way to do this?
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Hi forum... I'm attempting to create an automation email based on a JQL filter for Epics and Tasks in certain statuses. The JQL query works and produces results. My next step is to create a smart li...
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I am unable to create a service desk ticket via email and I am receiving the following error. Could you please assist me in resolving this issue? error- Your request could not be create...
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Cannot spin up AWS JIRA Software DC for app certification - No export named ATL-BastionPrivIp found.
I am having trouble spinning up an AWS Development AND Enterprise level deployment using either the CloudFormation instructions or the newer Terraform deployment instructions. Whenever I request to u...
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I have an automation setup in Jira that sends Slack messages to a workspace. Is there any way to set up an automation to include the URL of the sent Slack message in the issue as a comment after the ...
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Hello Community! I created Jira automation that sends Lookup issues at a scheduled day and time to my email. When I test the automation and at scheduled time, I get ~3...
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I have a few tickets that have the fields "Start date" and "Due date" - these are not required fields in my project or work space. I am trying to empty these fields and leave blank as I am wor...
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I don't want the field type paragraph to show the formatting icons in the form. How can I hide them. Earlier, I was able to select the plain text paragraph field type and the icons were not displayed...
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How to disable "Add Users from Google, Slack or Microsoft"? Please see attached file.
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I am following the documentation here on exporting a structure to excel using ScriptRunner. My aim is have to this saved as a Job to run periodically. This is the script exactly: import com.atlass...
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Hello, I have an automation rule set up to transition an issue to a specific step in a workflow when an issue is created but the audit doesn't show anything despite something corresponding to the tri...
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Hello, I have an issue linking issues with automation. This error has happened to me in the past and the resolution was to check for hidden fields but this has not worked this time around as b...
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I've asked this on Stack Exchange, as well, so apologies for the double post. I have a fairly simple command to connect to the Bitbucket API which works for me from the command line: c...
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How can external customers (who do not have user accounts) communicate with administrators for assis
How can external customers (who do not have user accounts) communicate with administrators for assistance?
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