Community resources
Community resources
Community resources
Jira
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is it possible to see the epic and it's related user story from a particular PI using JQL ? If yes please let me how to do it?
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Hi all, I used this rule in our project. I changed the reporter to assignee because this is also an available smart value, but I don't receive any e-mails :( Can somebody help me fu...
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Two custom fields of the same type are imported in Easybi in the same way but they're behaving differently what can I do to solve this issue?
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Hello everyone, I'm trying to do this with Jira Scriptrunner Behaviours but with no luck. My use case needs to differentiate the create linked issue screen from regular create issue screen. I tried u...
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How can i enable keep deleted issues option?
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I'm using Jira/Xray Cloud and I wanted to export a project test cases including all the steps to Excel for non Jira users. Do you have an idea how I can do that? Thanks
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Hello dear all, Our point is: we have JIRA Server and Confluence Server. In some months, we'll shut down the JIRA instance. So we need to export issues from some projects and display them in Conflue...
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I need inputs on JQL query for pulling all the child items for a specific field type added to parent
I have a use case for which I am looking for some help. I use Category (a multi-select field type) as one field in Issue types like EPIC, User story, Tasks, Bug, etc. We have EPIC > USER STORY &g...
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Please forgive me, I am a newbee and I am aware of using the wrong form for this question. But I didn't find "Atlassian Academy" in the topic options above. Nor there was a link provided to post a me...
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Hi Jira Team, We've created a project for the Support Team, however, if we have and set all the necessary permissions, we cannot assign tasks or change their status. Please assist T...
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How can I copy service management project setting to another project in another site? Thanks, Alex
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Hi - I want to have different workflows for Epics v Tasks so I can manage a top level view v day to day tasks. I have edited the Epic workflow. But how do you get a view of the Epics in their workflo...
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Hi all I want to automate some Settings in the process to automatically change agents when the value of the custom fields meets certain conditions. I try to set them using scriptrunner behavi...
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Hi, We have a workflow with 11 statuses - they are all marked as ALL to ALL. For some reason sometimes when opening Stories I can't see the Done status. I am not sure why, any suggestions, pleas...
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When im resolving a ticket in JIRA im not able to see the resolved check mark when im selecting done. It still remains in the Unresolved state, but the transition goes to Done. I tried to edit the wo...
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Hi together, I want to inherit an attribute value from an insight object to a referenced object. I declared all variable to retrieve the information of specific object After retrieving and checkin...
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I'm trying to confirm if the user has been removed from the organization from the site using the rest API: I deleted a user using the Delete user API. But I can still get data fro...
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Hello Community leaders, Greetings! I am seeking help to know if this is possible to do and how? Need notification on ms teams when jira ticket created. Thanks! M
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I have created automation when the task is transitioned in waiting for approval and there is no update within 48 hours, so the task reporter should get comment. The automation works, but there are c...
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Is there any option to generate IT Helpdesk (service management project) weekly performance single report. it is included 1. Ticket volumes 2. Ticket backlog 3. MTTR 4. Followup ticket per...
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Hi! I'm facing a few problems with reports in Easybi. I want to separate the teamwise data in a single column like the picture added below. but I'm unable to show it in a single column and this d...
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I need the ability to automatically import the Jira tickets to support implementation of A Project
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Hi Team, Want to copy the custom field value from one issue to another issue of different types. Copy the value after linking the issue. It will be only present in view screen of the linked issue. C...
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I am using a JIRA form which will create a JIRA issue when user completes and submits the form. Can anyone suggest how do I link any JIRA issue created using the form to an epic automatically?
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I am using a JIRA form to capture any front door requests for my team and do not see an option to let users provide any attachments. Can you suggest a way to add a field for attachments on my JIRA fo...
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