I want to create a task and sub-task with an action items list in the "Description" field. Please, help me to understand if it is impossible or not.
Sometimes there are reporters that don't have full access to the project but they should be able to execute certain transitions (not all of them in the workflow). So, granting them the transition iss...
I want only the assignee name from the API
I am trying to have the target end date on my tickets automatically update with the assigned sprint end date if the target end date is empty. How would i set up that automation? "customfield_10022":...
Hello! I need to build automation for tickets that stay in specific status more than X days that will send alert notification to Assignee that they should move the ticket to a different status. ...
I try to use automation to notify google chat post profile as { "text":"*SR-OP The following description is not filled:* <users/{{lookupIssue.opname[assignee.emailAddress]}}> ※ {{assignee.d...
Hello! I have an automation that creates task and subtask in a Epic with set start date an due date using this formulas: start date: {{createdIssue.Due date}} due date: {{Start Date.p...
We have 2 workflows in one project: 1. MG Copy of TOS Workflow (Incident) (Open, In-progress. etc) 2. TOS/COS Standard Service Workflow (Open, No offer needed, rejected, etc) First type ...
Hi All, I am having the requirement to send the ticket count by grouping the status and send consolidated mail to team. By using the Lookup I can send the consolidated mail but im unable to group th...
Hi all, When I want to migrate an issue between two software projects, many values are deleted. There is no way to map these fields in the "Move issue" wizard. We work with sprints ...
I created a rule that after a certain event generates a ticket with the information of the trigger ticket, the rule actually generates the tickets but the data is not reported: it is the reporter. I...
The Backlog for Team Managed project shows DONE tickets. As well, tickets with a Status which is NOT Backlog show up in Backlog. Note sure why?
Hi All, I am looking for integrating JIRA and AzureDevOps git repostiory. So, Developers can use JIRA Issue key in their commit and setup link between their jira task and code. It w...
Hi community, I have a question that I am not able to find an answer so far. In my instance that I use for my training purposes, but it's empty right now I received strange notificatio...
I need to set up an automation to copy the Labels' field value from the main issue to all it's related/linked issues, and sub-tasks. This needs to be done for all newly created issues and already cre...
I created a view and saved it with few columns in it. While editing it later, I removed a custom column with formula but now when I tried to add it back, I am not seeing that column in the options to...
Hallo, ich habe einen neuen ServiceDesk angelegt und dafür ein benutzerdefiniertes Feld erstellt. Für das Feld habe ich die "Benutzerauswahl (mehrere Benutzer)" ausgewählt. Das Feld kon...
Hello, Maybe you can help me explain the following. We have an active sprint, and during this sprint a bug was rejected. It nicely set status to closed, and Resolution is set to Rejected. I am cur...
Hi, we have a Windows Server 2016 in German with Jira-Software (Apache, Tomcat & Java). The website was reachable at http://localhost:8080 After we rebootet the server, the website shows only ...
Hello everyone, Our company is using JIRA 8.1.0, and we're trying to upgrade our workflows to present screens when the user is transitioning an issue between statuses. We noticed that if the user is...
Hi I'm hoping the collective wisdom of the Atlassian Community can help. I've inherited a Jira system which has never had any proper management/governance, with a mix of Team-managed and Company-man...
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Hi, We have just updated the on-prem structure 8.3 and would like to explore options to display previous value for due date. following does not appear to work. history.changes.fi...
Guten Tag Team Atlassian, Wir haben lizenzierte Xray. Leider ist es heute zufällig einige Funktionen Xray3.4.0_j7 entfernt worden. Daher möchte ich den Xray3.4.0_j7 (Jira 7.2.3 Server) neu ins...
As an agent, I want to view a ticket as it appears in the portal so I can see what the customer sees. For server there is a button to do this directly, but I am not seeing this in cloud. ...
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