Community resources
Community resources
Community resources
Jira
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Hi, capacitty planning functionality is included in Jira Service Managemt premium? Or only Jira Software?
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We found our site users can join products without admins approval since 2024/3/25. It's an abnormal operation and It never happened on out site before. After we check our settings, we found the "Ad...
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Hello, We are trying to change the email addresses of some externals to use an internal company email address. We followed the straightforward steps of going to their account, email and changing it...
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If get organization in a solid subdomain, this way works: curl --request GET \ --url 'https://mysubdomain.atlassian.net/rest/servicedeskapi/organization' \ --user 'my@email.com:<access_token>...
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Hello During the Universal Plugin Manager update and numerous server reboots, the Jira Software license is not available to us. After updating the plugin, the Aplications -> Versions & licens...
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Does anyone find a way to add a rich text field (paragraph) to a Plan (Advanced Roadmap), and make it editable while working with plans? Currently it does not show up as a supported field. The...
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Hi Everyone, I'm trying to find a solution to solve our new business need, could you please take a look and guide me if possible. Any comment is much appreciated. Scanario: In out company, ...
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Hi, we would like to make the Labels field editable on Program and Initiative level - right now with some Issues it is not even visible in the Context fields. I've looked at the Field c...
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Hello Atlassian Community! I need help setting up automation. In my project, I have two workflows for issue types: Epic and Task, Bug. I need to configure automation so that when an Epic transition...
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Hello, I have added the jira integration with salto and now we receive a notification every time an issue is created, is there a way to silence these notifications? Thank you, &n...
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The user logged 2hours work effort and it disappeared. There's not any information in the issue history and work log record. Is there any possibility? The reason why we are sure the user has logged t...
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Hi Team, Have a requirement to create a ticket based on schedule interval and they want to link 2 tickets to that auto create ticket. Have tried adding one on the linked issue and the other ...
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When I generate a sprint report it is pulling data like tasks and story from the previous sprint and
When I generate a sprint report it is pulling data like tasks and story from the previous sprint and validating those points to the current sprint. How can I generate a sprint report of the story and...
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Using Automation for Jira version 9.0.3 on Jira Data Center 9.12 I want to set a field value if a value changes on another field (single select custom field) from one specifi...
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Hello, With the old workflow, we had some rules like : - We can't transite from one status to another one if one field is empty - We can't transite from one status to another one if ...
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On top left corner of Timeline, Backlog, Active sprint view, there is a ready-made users list to select from to filter the view. In Timeline view, this users list is not alphabetically ordered, like ...
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Is it possible to automate the process for changing forms from being internal to external? When we add forms manually, we have to then select the option "make form external" for every form. I'd like ...
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How do I get the Style options visible on my jira cases? On some types of cases they are visible but on other types not. I cannot find any option for showing it.
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How can I set-up the outgoing email to each uses according to the schematic?
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I have a JSM project which is being used a number of users that receive a captcha challenge prompt whenever they go to log a request, the issue is that users are receiving an error after completing t...
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Hi team, We are using the Jira "Import data" tool to import Trello boards into Jira. The steps followed as follows; 1. Create Project 2. Import data 3. Import into a new business project 4. Impo...
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How to create a auto JIRA ticket directly from email
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I'd like to add Epic Link field in Convert Sub-task to Issue step3: Update Fields screen to file issue's Epic link information while move a sub-task to standard issue. Thus, is there any ...
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Hi i want to create a table in jira automation email template that responds when field value is not found. For example: | HEADER | Field value 1 Field value 2 Field value 3 If field value ...
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Setting up a demo for our company to justify the use of Jira Service management. Our desired process: Internal employee inputs new vendor data, e.g. email and name The vendor gets the invite to t...
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