I use a Jira Project for managing my project. The organisation is using Jira Service Manager to manage service request tickets and has set up a portal. I have raised a service request and been alloca...
Hi, How to create a program backlog for a team to maintain and from there each team should pull their work to different projects, Pls advise. Thanks
Hi all, In the service management tool, I've configured the project to send a customer emails when our Service Team responds to their request. However, we don't get sufficient alerts when the ...
When I check the tempo widget in an issue the order of the entries is a bit off. The days seem to be ordered DESC but the entries within one day seem to be ordered ASC. This is the order in my list...
I've been checking the Smart Value Automation options here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/ I've been try to use the right parse option lis...
I've enabled releases and assigned my stories to a release. But when I look in the Backlog it doesn't show on the row.
I'm trying to retrieve the tests executed in a year. Tried using below query Project=ABC and issuetype = 'Test' and issue in testExecutionTests('Filter-2021','','','','','','','>2021-01-01','<...
This post is not about the main "Create Issue" interface. The default issue type for my Project is Bug. When I load the Board for my Project I can scroll down and click "+ Create" to create one or...
Hello Jira Community. I am having trouble filtering out specific users to only see projects they pertain to. I have two software projects set up. Each software project has a ...
Hey all, I promise I've spent a lot of time searching and just can't seem to find the answer. I need to create an Jira filter that will return back a list of Story ticke...
I have recently upgraded my JIRA/Confluence datacenter instances to version 8.20.3 and 7.4.14 respectively. After upgrading, HTTP responses on both have included the keep-alive header, which yo...
I need to reactivate an user account but i don't have the option for reactivate
We get ticket submitted to a Service Project and I have to move them to a software project (Kanban board) to get prioritized. There has to be a better way. Thanks in advance.
Hello everyone, So I'm trying to add a local image, in src/main/resources/images/piechart.png to my vm file. In my atlassian-plugin.xml, I've added it as a resource. <web-resource...
I have Jira Software data center (on prem), and I'm seeing an error message "The Atlassian Marketplace server is not reachable" when viewing the "Manage Apps" page or the "Versions & li...
Hello, Is there a way to use Jira Software to create a report that will show tickets created by region? The company I work for has several regions and we want to see tickets created by each region (...
Hi there, We have a listener called custom listener for non-issue events by using this we can select the event (IssueLinkCreatedEvent) from the list and add email address of a particular user o...
Hi Im not able to add labels to JIRA tickets through REST API ( trying with Postman) PUT request to https://mydomain.atlassian.net/rest/api/3/issue/{ID} : ` { &n...
For some reason, my project is not showing when creating a new board. I already read a lot of similar question but most of them are unanswered or suggesting that a project should be 'Software Project...
What does it mean for a linked story to be local or redlock? What is redlock specifically?
I would like to add a default description in issue fields (Bugs, User Stories, ...) in a Kanban project (company managed) but I am not being able to find where I can do this under Project Settings. ...
Currently, whenever a user in JIRA creates an Story, Sub-Task, etc. they automatically are set as a Watcher for that item. This happens even if items are created via the batch process. This creates ...
Hi, Sprint Health Gadget not showing accurate work complete, the first week of Sprint it was at 6% and it froze there and though the team move the issues to done it does not update the work complete...
I created an automation a while back that sends emails daily to the assignee of any issue that is overdue. This resulted in numerous individual emails for some users and I was asked to instead send o...
In this document >> https://support.atlassian.com/organization-administration/docs/update-a-product-url/ it explains how you can update products URLs. Does this mean you can update m...
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