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Jira Service Management
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Today kicks off our live digital experience, Atlassian Presents: High Velocity ‘22! We hope you enjoy learning new ways to empower your teams with Jira Service Management during today’s sessions. W...
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Today kicks off part one of Atlassian Presents: High Velocity ‘22 in London! We hope you have a blast meeting our ITSM experts in person and learn new ways to empower your teams with Jira Service Man...
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※本記事は、Grady Gausmanが 2022年12月8日に公開した英語記事「Chart-Topping Hits: All Product Announcements from High-Velocity ITSM」を翻訳したものです。内容に相違が見受けられる場合、英文ページの内容を正とします。 アトラシアンは本日、「Atlassian Presents: High-V...
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Today at Atlassian Presents: High-Velocity ITSM, we announced a host of new features to supercharge modern operations and support teams. Many of these capabilities are already live, with oth...
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We’re a week away from Atlassian presents: High Velocity ITSM, our one-of-a-kind experience featuring a conversation with multi-platinum global music artist and producer will.i.am on music, technolog...
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Have you ever faced the issue when a support/operation team doesn’t know what is happening on the development project? I bet you have. Communication is the key to efficient work, however, because of ...
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We are thrilled to announce that the AWS Service Management Connector app is now available for Jira Service Management Cloud. Starting today, customers can integrate Jira Service Manage...
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Starting this week (15 November 2022, release tracks to follow) we are excited to announce an important update to the way that internal customers (such as employees as customers) are created in Jira ...
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You won’t want to miss this one-of-a-kind experience featuring a conversation with multi-platinum global music artist and producer will.i.am on music, technology, and getting in the groove. Now is ...
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Hello JSM community, As outlined by Microsoft previously, the support for Basic Authentication which was previously scheduled to end in September 2022, will now permanently end in the first we...
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Note: This early access program has concluded. Team-managed projects are available for all Atlassian customers on Jira Service Management cloud. Hello Jira Service Management Communi...
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Summary Sometimes tickets with the same summary or same summary and description are created in your Project, which can make a mess of all of the tickets in your queue and knowing which "Password Re...
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This year we've participated in the Atlassian Codegeist 2022 and this is the DEISER Story of how it was. What is Codegeist? Codegeist is Atlassian’s annual developer hackathon dedicate...
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...hat you have Delay execution of subsequent rule actions until we've received a response for this web request set to True/Checked for both Web Request Actions Additional Articles relating to t...
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Hello there!! I'm a content marketing specialist at Isos Technology and wanted to share information about our webinar on Wednesday, November 16, 2022. Our panel of ITSM experts wil...
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From restoring service quickly when an incident occurs to understanding the context of every change request, modern Development and Operations teams collaborate and streamline their work so they can ...
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The day is here! As we mentioned in our June update, the collective group of asset and configuration management capabilities known as Insight is now called Assets. Jira Service Management Data Center...
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Hi Atlassian Community! My name is Gemma and I’m a Product Manager on the Jira Service Management Cloud team. When setting up a new service project, you can choose from a range of Jira Service Ma...
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よくあるお問い合わせ Q.Jira Service Management(JSM)で社内での問い合わせの対応を社内ポータルとして活用しているが、カスタマースキームとJira通知スキームが二重管理となってしまっています。なにか改善策はありますでしょうか。 Q.下記のドキュメント内に社内向け内部サービスプロジェクトでは、 “カスタマースキームの無効化が推奨” とされていますが、なぜ推奨されて...
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よくあるお問い合わせ 内容を間違えたまま起票されることをなくしたいので、 Jira Service Management のポータル上でチケットを起票する際に入力チェック（バリデーション）を行いたい。 解決策 大変恐縮ですが、 Jira Service Management の標準機能では提供されておりませんが、 3rd party から提...
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Hello everyone! We have an upcoming release of a new request type configuration experience in Jira Service Management, and we’d like to invite you to join a limited Early Access Program! With thi...
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Hi everyone! This is Devin from Jira Service Management Cloud asking to hear your thoughts and experiences around issues with no request type set. We know that some users experience unde...
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...LSQL Optional - output You can change the output if you like I have it simply outputting true/false for if it errors or not Advanced apologies for lack of indentation since A...
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Hello everyone, This is Jehan from Jira Service Management with a follow up to an issue create release that we had begun rolling out. While the majority of you provided overwhelmingly positive feed...
