Customer Success
Created Nov 7, 2025, Last active Jul 14, 2026
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A colleague recently asked me if I had any Jira Plans (formerly known as Advanced Roadmaps) best practices. I immediately thought of several things that I would not really call best practices, but th...
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Today’s topic opens up a whole new world… of permissions! 🔐 See below for guidance on securely collaborating with external users within your (virtual) walls. Let’s break it down by product: ...
Description
Welcome to the Customer Success Community Group, brought to you by Atlassian CSMs! This group is designed to help you stay updated on the latest and greatest product news curated by Atlassian’s Customer Success team. The product updates here are aggregated and sourced from Community. We'll be posting Feature Focus articles twice a month, so be sure to join the group & stay in the loop! Say hi, learn about the group, and comment on our welcome thread!
Kindly note: this is not a customer support channel. Product questions are best asked and answered in Q&A .
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