This account has been deactivated. Please contact your organization admin

• Question
• atlassian-guard
• cloud

Hello community, The email addresses of our synced users from Azure changed. Now we receive the following error message at the user provisioning tab in our connected Azure AD in Atlassian Acces...

• Question
• atlassian-guard
• cloud
• identity-manager

I have been trying to verify our DNS domain (that takes 72 hrs). Received the "unverified" status but the confirmation still takes 72hrs. After the end of the 72hrs the account could still not verifi...

• Question
• atlassian-guard
• cloud
• identity-manager

How do I turn off auto renew as it won’t let me delete 

• Question
• cloud
• identity-manager

I discovered the Wiki is unable to view by everyone, Do you have any idea that can access by everyone? I have no idea why cannot access it that is out of the list which is related to everyone. ...

• Question
• atlassian-guard
• cloud
• wiki

We're probably moving to Atlassian Access so we can use SSO for accounts on our verified domain.  We have some (external) guest users.  Will we be able to enforce 2FA for them?  I thin...

• Question
• atlassian-guard
• cloud

Hi there,   i've an azure ad tenant withe the following user layout: User principle Name = ShortName@internal-domain.de E-Mail Adress = Surname.Lastname@external-domain.de So our logon name...

• Question
• atlassian-guard
• cloud
• identity-manager

Ok

• Question
• atlassian-guard
• cloud
• trello

Hi there, I’ve had a good look on the community first but cannot find anything about migrating user history. So, I hope you can help me out.  For a customer, we’re migrating to Jira Cloud, and...

• Question
• atlassian-guard
• cloud
• cloud-migration
• history
• user

Hi all, I have a complex problem I wonder if anyone could help me solve.   We run an instance of Jira Cloud We have built an application that is directly connected to Jira and uses Jira as ...

• Question
• cloud
• identity-manager
• jira-software-cloud

As university of Leuven, how can we manage our bill to use Atlassian Access for free ?

• Question
• cloud
• identity-manager

Hi Community,   For my customer I’m analyzing the impact of Atlassian Access subscription. Within the company (all using the same domains) they currently have multiple Atlassian organizations...

• Question
• atlassian-guard
• cloud
• identity-manager

We just verified our domain for Atlassian Access.  I got to the "Claim accounts" screen and I wonder if there's a way to claim only selected accounts in this initial step. I ask because during...

• Question
• atlassian-guard
• cloud
• identity-manager

When I claim all the users in my organisation (about 3.000) and want to activate Atlassian Access (SSO SAML) for just 20 users of my department... how can I force only my 20 specific colleagues are b...

• Question
• atlassian-guard
• cloud
• identity-manager

協力会社のユーザーと自社のサイト上でコラボレーションを行うことがあります。その際に、他社ユーザーにも Atlassian Access の認証ポリシーや監査ログを適用したいといった要件が発生しえます。   ■ 想定読者 組織管理者   ■ 利用方針 サービスとしては、自社の所有するドメインを組織に紐付けるよう想定されています。 例えば協力会...

• Article
• atlassian-guard
• cloud
• language-ja

Hi guys, Could you please tell me how to reach Atlassian's support team? I have sent the request to the support page but no one has answered. I got no notification of warning about the suspension b...

• Question
• atlassian-guard
• billing
• cloud
• confluence
• jira

Hi y’all!  The team’s been hard at work adding more context for your Beacon alerts—so you can more easily gather the information you need to make your alerts actionable. Here's a closer l...

• Article
• guard

I need to change the organization admin. Can someone help?

• Question
• administration
• atlassian-guard
• cloud

We are developing software with our client that integrates with Atlassian. I tried looking for it but couldn't find it: https://developer.atlassian.com/cloud/ We want to remove and suspend users o...

• Question
• atlassian-guard
• cloud

Hello,  I’ve got a question about Jira and Bitbucket. Currently, we’re working on a migration to Jira Cloud. However, we have three different Bitbucket workspaces, and we don’t want to merge th...

• Question
• bitbucket
• cloud
• jira

We have Atlassian Access set up to work with Confluence Cloud. Originally our domain was tied to the IdP (Azure AD) and we had SSO enforced. All of this was set up under the guidance of Atlassian Sup...

• Question
• atlassian-guard
• cloud
• identity-manager
• sso

Hello, I am using Microsoft authenticator as a 2FA provider and purchased a new cell phone. Unfortunately I am neither able to trasnfer the 2FA seed from the Microsoft authenticator app, nor able to...

• Question
• cloud
• identity-manager

Good day, my new team member unable to receive the verification email. The email is under this domain vi.app   Kindly check if there's any verification email to this domain that being blocked....

• Question
• atlassian-guard
• cloud

Hi Recently started using Access to enforce SSO.  I'd like to enforce SSO across certain Products, mainly JIRA Software, however, we have a lot of users who only use the free version of Trello,...

• Question
• atlassian-guard
• cloud
• identity-manager

In order to get OAuth 2.0 (3LO) code https://developer.atlassian.com/cloud/jira/platform/oauth-2-3lo-apps/#1--direct-the-user-to-the-authorization-url-to-get-an-authorization-code  I have...

• Question
• atlassian-guard
• cloud
• oauth