Atlassian Automation

The goal is to create an automation that when run creates a Task with Subtasks.   To try & achieve this, I've created a very simple automation task configured as follows:   Create a...

• Question
• automation
• schedule

When an urgent ticket is raised in any JIRA project, I want to send a Slack notification stating an urgent ticket was raised - no problem, done that already. What I want though is to send that Slack...

• Question
• automation
• cloud
• jira-cloud

Basically I have a trigger for Version Created. When that version is created, it does a thing (created a "Release Candidate" ticket in that version automatically) This works great. The issue i...

• Question
• automation
• cloud

Hello, folks! I need your help I created 2 mygroovy-scripts as post functions: the first one creates a subtask (this happens during the transition to the next status);  the second - chan...

• Question
• automation
• cloud
• jira

Hi everybody. I sometimes have automations to set for clients. I wanted to share one particular automation because I often see people on Community struggling with it and it saved me a lot of time. ...

• Question
• automation
• cloud

I've got an automation that will auto-assign a Critical ticket to the lead dev role - which works great. The automation also sends a Slack notification to a #critical channel. Except when I use&nbs...

• Question
• automation

I've set up a trigger when new Critical priority tickets are created in any project, that a #critical slack channel receives a notification, and the ticket is auto-assigned to a person in the "tech l...

• Question
• automation

We have Jira 8.13 installed and I cannot create a trigger to automatize the transition between states of Jira tickets. So my question is: Is there some settings I missed to add triggers in the Jira w...

• Question
• automation

Hello,   We have several Jira Service Desk queues and we want to see if we can do something where a ticket is created in the HR queue and then kickoffs to other queues (operations, IT, back of...

• Question
• automation

I have created a rule that will update a custom field based on the description. This successfully works, but when I try to include the value of the custom field it is always blank. I have two rules, ...

• Question
• automation

Hi I created an object type for licences invoices, and another object for Exchange rate with 2 attributes (Date, USD) how can I update Invoices with the exchange rate every time I update the invoic...

• Question
• insight

I'm trying to edit the issue field when there is an issue transition. I have set the edit issue field condition with smart value -> {{issue.created.diff(issue.resolved).hours}} With this...

• Question
• automation
• smart-value

Pretty much what the title says. I have automation set up so that when a field value changes, a sub task for the issue in which the field was changed is created, and an email sent. Both things happe...

• Question
• automation
• server

Hi team, I activated the following automation: 1. If comment ~ This can be closed 2. Then transition to DONE   What I need is to change the 'comment' to 'last comment'. The reason is that i...

• Question
• automation

we trying to create an automation rule when a PR is merged, but we want to transition the issues to DONE only when the PR were merge to the Master branch

• Question
• automation

Note that my epics are in a different project from the child stories. I have the exact same named version created in both projects. I have successfully created an automation that adds the fix version...

• Question
• automation

I am using the Automation plugin for jira server in jira Service Management for this. I have three shifts of service desk workers, and I want to do round robin assignments for each shift. My requirem...

• Question
• automation
• cloud
• jira-server
• jira-service-management

Hi Atlassian community,  is it possible - using app automation for jira - to send email with issues button URL  -  transition URL - when user in email click this URL issue moved...

• Question
• automation
• jira
• jira-server
• server

I'm creating a rule that checks to see if a custom User Picker field is empty. If so, I want to populate it with the assignee of the issue.  Unlike the behavior for Assignee, the default option...

• Question
• automation

Hi Team,    I have multiple test cycles created in Zephyr and can we have a detailed report with total Tests executed / passed/Failed / unexecuted in a particular cycle along with linked ...

• Question
• automation
• cloud

Hi I have a rule that runs and return that it has failed . how do I get to this >> automation admin section #804720.? what the number referring for  If I click on the Audit Log I ...

• Question
• automation
• jira-server

Hi,  Can I have check all yellow/color status to green/color status instead of individual status as the trigger?  I want to have an automation rule execute when the issue status [In Pro...

• Question
• addon-com.codebarrel.addons.automation
• automation

trying to send emails to a specific project role when a certain field is updated. When I try to send it to just the project role, it fails and says it's due to the value in the "to" field missing &n...

• Question
• automation

Hi, I have the following problem:   A parent is having several linked children (not subtasks). The parent and the children have a field "Due Date". The parent shall always carry the latest Du...

• Question
• automation

feb 2021, the server license would be stopped. for the plugin？could we still buy the plugin license?

• Question
• automation
• cloud
• confluence
• jira