Atlassian Automation

We are setting up a federated Jira instance with two data server versions of Jira. We are curious if we can set up an Automation for Jira rule to trigger an update on an issue in one Jira project bas...

• Question
• automation
• federation
• issue-link

Hello, I am using Jira Server. I need to create an automation where I create a ticket in one project, project A. There will be an ID # on the ticket (which will a free text field).   I also...

• Question
• automation
• jira-server

I'm looking to create an automation in two separate projects in which one field in project A has an allocated resource ID # (the field would not have a set context, as the ID #s could go on and on).&...

• Question
• automation
• app
• jira

Hi, We've got an Automation rule which saves the email address of a customer to a custom field upon using our online form. This part works fine. The part which is giving an error is when we want to...

• Question
• automation
• custom-field
• customer
• email

Very simple rule execution for when a "sub-task" is created; if the Assignee is blank, then assign to the Reporter: However every time this action occurs, Jira will send out email notifications ...

• Question
• automation
• email
• event
• issue
• jira
• +1 more tag...

Hi All, I am using the Jira automation to sum the logged hours (worklog). Trigger is an issue worklog update. Now once the worklog is updated (worklog update trigger) for an issue, I want to sum up...

• Question
• automation

Ive created a rule using the Github Webhook with the "Pull Request Reviews" and "Pull Request" events selected to automate the process for moving the JIRA issues to "QA" when a pull request is "...

• Question
• automation
• webhook

I'm looking to setup a customized automation rule in Jira service desk, below is the criteria: Triggered: when an issue is created  If: Work-effort type = "yes' Then: Update Priority to 'High...

• Question
• automation
• cloud
• jira-service-desk

When issue A is linked to issue B, I want to grab a custom field from issue A and add it to issue B's description.  I've read and re-read the advanced field editing documentation but receive an...

• Question
• automation

Hello, I created 2 automations to update the Epic story point field with the sum of its story points after an update on one of the stories. One of automation is to update the story point field and t...

• Question
• automation
• cloud

Hello, Im attempting to add an automation rule that will have a branch condition JQL to get issues in epics linked to the 'trigger issue'. The JQL leverages ScriptRunner JQL functions and it in...

• Question
• automation
• jql
• smart-value

Hi,  I am looking to enable automation that will update a custom field on a parent issue with the date that the first linked child at the story level is transitioned from To Do to In Progress.&...

• Question
• automation

I found something similar to this, but there was no answer in a year https://community.atlassian.com/t5/Automation-questions/Create-clone-issue-when-project-name-is-smart-value-dynamic/qaq-p/1494344...

• Question
• automation
• cloud

I'd like to count issues: WHEN an issue transitions to In Progress AND there are more than 8 issues already In Progress (count these) THEN send a message    Should I be using this? {{...

• Question
• automation

Hello JIRA Team,  I have tried below JIRA link for solution but could not get solution :    https://community.atlassian.com/t5/Jira-Service-Management/Attaching-CSV-file-to-issue-ji...

• Question
• automation
• cloud

Hello, does anyone knowns if hat DEVops automations work....? I have checked 1000 URLs to find the answer. I am jira CLOUD and GitLab Cloud. Want to provide transition automation when  GITLAB ...

• Question
• automation
• branch
• gitlab
• integration

Hi, I am trying to setup automation on Jira between two issue types (Epic and Task). the automation is basically that when epic is transitioned to another state, task follows. The roadblock i have h...

• Question
• automation

Hi, after a launch of Test Runs Report, I have the following error 500. Error while retrieving TestRuns Could you help please? Thanks. Best regards. Herbert Error while retrieving TestRu...

• Question
• automation

Hello, we receive so so many notifications on many organization levels. Is it possible to build below scenario: - switch off sandard notifications on USER ID level - create the automation like bel...

• Question
• automation

I am trying to create an automation rule which automatically takes the time logged on a Sub-task and moves it to the parent issue. So far, I've managed to achieve everything I wanted apart from...

• Question
• automation

HI, I am trying to automate my deployment using bitbucket pipeline. I already have Jira integration with bitbucket cloud. While doing the build I want to capture Jira story id which caused the chang...

• Question
• automation
• bitbucket-pipelines
• cloud
• jira

Hi. I have an automation rule on a Jira Service Management using an if/else block to change the label field based on the request participant field, which populates based on an email alias used to re...

• Question
• automation
• cloud
• jira-service-management

...tores it. Then it Validates that the "Validator Time" is Greater than zero and "Tracking Time" is great than zero. Finally, if both previous conditions are true it pulls the "Tracking Time" divides by 4...

• Question
• automation

Seems email "to" with assignee, reporter not working.   Is there any way to solve that.

• Question

Looking at the issue triggers, there are options for creating, releasing, unreleasing, and updating releases (see image below). However, I don't see anything about archiving releases.  Is there...

• Question
• automation
• release