Atlassian Account

Hi there We are looking to move away from G Suite integration soon. I was looking for this and could not find anything specific. I did look at the Password management under Security settings though ...

• account
• g-suite

I seem to have been billed incorrectly. I have the reference number of the invoice, but not the invoice itself. How can I get a copy of the invoice?

• atl-ca
• billing
• contact

I have connected all of my atlassian accounts on a free plan, but still it is showing free trial ends in 15 th De

• account-identity
• cloud
• jira
• jira-cloud

I am trying to set up G Suite sync for my organization for Confluence Cloud, but I'm stuck on a page that says We could not retrieve information for this organization. Refresh the page to try again...

• account

Hello,  One of our account administrators is no longer working for our company and I need to delete her from our account. How do I do this? 

• account

When I added my profile it assigned me a circle with a purple background and white initials.  I would like to change the color from purple to another color.  Is that possible?  Thanks.

• account
• display
• profile

Using the latest brave web browser I am infinitely re-directed between https://id.atlassian.com/ and https://start.atlassian.com I have tested on Chrome and it works just fine. What is odd is t...

• account

After connecting G Suite to atlassian I can not see any boards in jira nor any repos in  Bitbucket. Sometimes I even get promotet to create a new organization.  What is going on? Looks lik...

• account
• jira

Is someone with site access able to see all projects? How can I make people access to only particular project? 

• account

Most of my use of Atlassian products is on my company's server (confluence.mycompany.com etc). When I access this community, or other Atlassian cloud products, I am signed in with my personal Atlass...

• account

As a client from India, we want to know the tax implications when payments are made thru Credit Card on monthly basis.   We need to know whether 10F certificate requested by Tax consultant wil...

• account
• atl-ca

I've noticed there seems to be a group for video game enthusiast (flight simulator) websites that are using the community edition of the Atlassian suite of products, despite not being eligible. Have...

• community
• licence

Our Atlassian User Profiles are managed by Okta. The profile information synced between Okta and Atlassian. Is there any way to filter users based on their Organization/Department using JQL?

• account
• jql
• profile

I am using Jira service desk to serve internal customers. One of my customers became an agent as well. I turned her account into an agent account, but now there are two. Is there a possibility to mer...

• account
• jira-service-desk

Hello. How we able to change our "Company address" in "Technical contact" to the same address in "Billing contact"? Why we can't do that?

• account

I cannot access "Enablement Academy" and "Accreditation" on enable.atlassian.com. Error messsage "you don't have access to this page shows up

• account

We are not getting our monthly invoices email to us anymore. I am missing the one for August.  

• account

• account

Hi!   I will be happy if Atlassian team implements the order functionality via column "Support Expires"   Please, add comment if you think it's interesting improvement   Chee...

• account
• my.atlassian

Hello Atlassian community,   I have a business case where I want to see the total time of a user in my instance from creation date to deactivation date. Right now in Atlassian cloud I can only...

• account
• user-management

From time to time we go thru the user list and turn off product access for users that do not seem to use one of our products anymore. Sometimes we turn off access for an account that does need access...

• account
• confluence
• confluence-cloud
• jira
• jira-cloud
• +4 more tags...

Canva tiene problema al descargar y te pide suscribirse a actualizaciones. te suscribes y luego te pide que te suscribas a Atlassian... pero nunca puedes presentar tu problema.  

• account

I would like to permanently delete some of my sites and products that were created to test and are currently already disabled. Thanks in advance.

• account

Both these fields (in the settings) say they're visible by "anyone" so what's the difference? Also, the info box next to the "Public name" field indicates that this name is used on Atlassian public...

• account

What do I need to change to be visible as a user so that my colleagues from the other user group can provide access for my account?

• account