Atlassian Account

Hi Atlassian team, I've tried to change the email address associated with my account multiple times but never received a verification email, even though the system says that an email has been sent. ...

• account

Hello Forget the my global admin Atlassian account and the email associated to this account just i remember the user name. can you help me by the way to recover this account it`s urgent please. &nb...

• account

Hello, (didn't find a correct topic for this)   We recently verified our domain and now I'm checking out the managed accounts that appeared after verifying.   Some of them have no ac...

• administration

Hello everyone.  I am a small business owner and I wanted to use Trello for tracking the training progress of my staff.  The problem is that it is very confusing for logging in and setting ...

• account
• trello

I'm attempting to change my email address, and never get a verification email. My provider says they see no incoming email from Atlassian. How can I ensure Atlassian email are not being blacklisted?

• account

So an email account hadn't finished getting created when the email verification was attempted to be sent. Now any future attempts don't work. It has been several weeks and we had hoped the system wo...

• account

I received an alert about 2 Jira's products created. * I am afraid that this product created by non-admin users can impact our billing * I do not get the reason why a non-admin user can make this k...

• account-identity

I have just noticed the ability to add a different contact for billing in my Atlassian account but when adding the email address of our accounts department, it wants to sign them up as a user and sen...

• account
• billing

As an Administrator I want to Log in as another user from User Management panel and change their full name or other details in their profile. It seems that when I click on user profile I am seeing my...

• account
• administration

I want to use my username as also the username for my Atlassian account, is that allowed?

• account
• name
• trello
• user

Hi I am not able to get invite emails through to a colleague of mine using the same @domain name as me. How do I get this resolved. I believe we have had an issue before where emails are blacklisted...

• account

We are not receiving confirmation email, 3 users of my team are not receiving the confirmation email, once the account is created. Click on send and check spam folder but still.

• account

Hello everyone!! I have the trouble! When i try set aouth for my app in Jira - Jira sets OAUTH (for my app) to the same domain every time if I choose a different domain. ex. select -  ht...

• account

I am not able to see the organizations projects assigned to me.

• account

I am trying to update attributes of a user account y using PATCH API for User Provisioning. The API call is : curl --request PATCH \ --url 'https://api.atlassian.com/scim/directory/{directoryI...

• account
• cloud
• patch
• user-management

I had access to this account until last year i believe but suddenly Yahoo! mail decided to drop support for alias and my email id skbrnwl-dev@yahoo.com that is associated with this bitbucket account ...

• account

when I create account, verify done. After that Atlassian said that I cannot access Do I want to log in by another account? Please help

• account

Hello, I am facing a rather strange problem. I have a main e-mail address (let's say: main@domain.com) which cannot get any email send from @atlassian.com. I have created an alias such as that it ...

• account

Hey community,  Hi, I've tried to create an Atlassian Account with this email address (removed). But I don't get a link to verify my email. I was having trouble rec external email, but thats n...

• account

Hi, mistakenly created two accounts referring to same email id. Can I delete one of the account? will it impact other account as well?

• account

Hi We are trying to change the email address to our old myatlassian account.  The problem is that we don't receive the verification mail on the old email address, we only get the email to the ...

• account

I have an account in Atlassian. We utilize Jira and Confluence. We are replacing our current contractor with a new team and we are doing a knowledge transfer. My Admin insists on keeping our Atlassi...

Hej,   I have created a new account but I don't receive any verification email. Adress is working fine for other emails and they are not placed in the junk folder. I have another account that...

• account

Hi, I am having 'Admin' access of bitbucket in my organisation. I am usually able to add new members for repo's.  Today I have added a new user, however users is not receiving any invitation f...

• account
• invite

My company email address is no longer valid.  I am unable to change my email because this email address is not valid and the 1st verification email does not reach me - so the second email verifi...

• email