Created Jul 13, 2022, Last active today
Hey there! I'm Elena from Elevatic. A quick update before Team '26 :) We migrated Viewtracker - Analytics for Confluence from Atlassian Connect to Atlassian Forge Remote...
Hi, I am facing time-shift issues. My settings for Timezone in Jira are Amsterdam (+2:00) so the actual time is correct. But if planned startdate is tomorrow 3PM Activity Timeline says: 2PM (we us...
📲 Your On-Call Engineer Should Not Be a Ticket Sorter When all Salesforce cases land in a single Jira queue as the same work item type, someone on your team ends up doing manual triage. A P1 produ...
When working with Jira, many configuration changes seem small and harmless at first glance. Renaming a field, updating a workflow, or cleaning up unused elements — these are common tasks for admini...
I’ve been working on a small Forge app around Jira workflow changes, and one thing surprised me a bit. At first I thought the main problem was just collecting the right audit events. But in practic...
Take a breath with us for a second. 🌿 Optimizory has just been named a finalist for the Atlassian Partner of the Year 2026: Marketplace Change-Maker, and we're still letting that sink in. 🎉 ...
Hello community Since several days, I have had a major problem with the synchronization of my JIRA issues with Big Picture and the functionality of creating tasks in Big Picture. 1. Whenever I want...
Reading JQL docs is fine. Writing JQL while a countdown ticks down and a panicked QA engineer named Greg tells you the rocket is wobbling on the pad — that sticks. So we built it. Launch Train...
We often make changes in Jira thinking they’re harmless: Deactivate a user Delete a custom field Rename a project key Rename status Edit work item Modify a workflow Update pe...
Managing work in Jira often means jumping between issues, worklogs, and personal notes just to understand what needs to be done. This becomes even more complex in teams, where visibility is shared bu...
I used an external application from Market place named "External Share for Jira" by Warsaw Dynamics, now I want to buy the app. But Everytime I tried to buy Im getting this error: We ran into a litt...
Hi everyone, A few days ago, I ran into a situation that seemed pretty straightforward: 👉 Deactivate a user who left the company. But here’s what happened next 👇 ❌ An approval workflow stop...
Your QBR is in three days. The VP asks, “So, are we meeting our SLAs?” You open your Jira, run a few filters, export tickets to Excel, and stare at 1,400 rows. You have data. A lot of it. But...
Objective: In a Confiforms form, for a selected Jira Project, obtain a list of active Epics. Allow the user to select one of the Epics. The selection will be used to obtain additional information re...
HubSpot is used by support and customer success teams to manage tickets and customer communication. Jira is used by engineering teams to track and resolve development work. When these systems are n...
Freshservice Jira integration is one of the most common setups for teams trying to align IT service management with development workflows. On the surface, it looks straightforward: connect two tools ...
Hello, Atlassian Community! 👋 We have some incredibly exciting news to share with all of you. As we gear up for Atlassian Team '26, we are absolutely thrilled to announce that Appsvio has been nom...
Hi App Central, We just launched BluBees on the Atlassian Marketplace and wanted to introduce ourselves to the community here. What we built BluBees is an AI-powered workflow automation plat...
See you at TEAM ’26 in Anaheim! 🙌 Hi there, with Atlassian Team ’26 just around the corner, we’re heading to California, hope to see you there. (May 5–7, Anaheim Convention...
Why your workflow “looks busy” (and still delivers late) You may notice that while Jira activity is high, with tickets moving and statuses changing, releases are still delayed, and retrospectives o...
Prioritization in Jira Service Management is a broad and intriguing topic and is something that is not straightforward to get right, especially from the customer portal side. The challenge is not jus...
We are automating our onboarding process at our company. I have setup a hierarchy of issues to serve as my template (which issues need to get routed to which department). I am storing in the template...
ired of agents manually logging phone calls into Jira Service Management? Voice to Ticket for Jira automates the entire process. How it works: A customer calls your Twilio support number They ...
It seems I am only able to tell script runner that timespent is not empty for a WF transition validator. The problem is that sometimes our tickets go from in progress --> testable a...
Hi everyone, I’ve been working on user management in Jira recently, and I noticed something that keeps coming back: 👉 Most problems don’t come from the action itself (deactivate user, r...
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