Created Jul 13, 2022, Last active today
...eparate line item. This allows you to generate a true, fair SLA metric that excludes external delays. The result? A comprehensive view of both metrics side-by-side: Team H...
One of the most common assumptions about remote teams is that productivity is the main challenge. Leaders worry about whether people are working enough, whether things are moving fast enough, or whet...
In scaled-agile environments, especially when you’re coordinating across Agile Release Trains (ARTs), Program Increments (PIs), or even entire solution trains, dependencies are more than just “stuff ...
...ll capacity calculations depend on one baseline: how many productive hours actually exist. If that number is wrong, every percentage and forecast is misleading. True capacity accounts for work s...
Hello there! I'm Elena from Communardo Products. We’re currently exploring how teams across the Atlassian ecosystem create value with Confluence. Confluence plays many roles, depending on...
Bugs are a natural part of software development. But how teams track and resolve them can make the difference between smooth releases and frustrating delays. And knowing where your bugs are, how long...
If you’re anything like us at AppFox, with multiple Confluence spaces and pages in the thousands, you’ll constantly be on the look out for neat ways to manage your content more compliantly and effect...
There’s a moment every December when teams gather around their Jira boards like it’s a fireplace. Everyone leans in, squinting at what’s left in the sprint, what quietly slipped into “Later,” and wh...
As IT teams strive for greater ITSM maturity, integrating Lansweeper with Jira Service Management (JSM) is becoming increasingly essential. By combining Lansweeper's automated asset inventory with Ji...
Keeping your IT service management in sync with your HRIS platform enables automation. If your organization uses Paylocity as your source of truth for employee data, continue reading this article to ...
Hello, I would like to know what criteria are used to calculate the status percentages in Test Execution. I have attached an example of the percentages I see. Thank you, and hav...
Hi! We are trying to integrate Jira and Zendesk. We tried the legacy integration Zendesk Support for Jira which works perfectly but it will be deprecated in April 2026. We liked th...
Hello Atlassian Support, We are using Jira Data Center along with Advanced Roadmaps. On our issue screens, we have: Team (Advanced Roadmaps) → coming from Portfolio/Plans BigPic_Team (custom dro...
Hi community, we're back with a big update for GanttTable: version 3.10.0. In this December, you can expect the smart column to be enhanced with Custom formulas, copying and pasting values while...
...icture roadmap. Here is how it fills the gap: ➡️True individual capacity planning. Instead of a generic "Team" bucket, Planyway visualizes workload by user. You get a timeline view showing e...
I'm trying to open Zephyr but I get an error message: " We can't find the page you're looking for The view does not exist in this board. Error code: 404 " After refreshing many times it works.
Jira is great at many things, like tracking the progress of tasks, distributing workloads, and coordinating even the most hectic of sprints. But when it comes to keeping a secret? Well, that’s just...
SaaSJet Advent Calendar – The Postcards We Never Sent Welcome to another day of the SaaSJet Advent Calendar – a series of postcards inspired by real moments from Jira teams’ everyday life. Th...
Many Jira reporting tools present information through dashboards. Dashboards are not answers. They are assumptions — representations of questions someone decided in advance were important. Once ...
Happy Day 13 of the SaaSJet Advent Calendar! 🎄 We’ve all seen it—that Jira issue. It started full of hope, moved to In Progress with the grace of a gazelle… and then it stayed there. If that tic...
Hi, I have submitted an app for review, but after several emails and requesting to get access to the system, replying to tickets emails (hoping it leaves a comment describing my issue), my app...
As Atlassian Rovo and its AI capabilities are integrated into our daily workflows, one of the most critical questions for Service Managers and Jira Admins emerges: How do we apply this intelligence t...
As teams grow and projects become more complex, planning work only at the task or sprint level is no longer enough. Teams need visibility into what’s coming next, how work aligns with goals, and how ...
I have an automation rule for a specific project where Actual Result is mandatory during the Test Execution approval process. I’m using an Xray GraphQL query to retrieve Actual Results, and the quer...
If you’ve been using Confluence for a while, you’ve probably noticed a universal truth: the bigger your team gets, the messier the workspace becomes. What starts as a tidy Confluence space setup for ...
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