Community resources
Community resources
Community resources
- Community
- Tag: subscriptions-and-billing
Tag: "subscriptions-and-billing"
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I introduce another credit card but is not accepted
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How do I get an itemised bill? My last bill was $39.60 but I can't see where that comes from. The plan and billing section does not work when you click on it. I have bitbucket and 2 accoun...
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Dear Bitbucket Support Team, I hope you are doing well. I would like to check my past payment history for Bitbucket, but I am unable to find the relevant information. I have re...
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Hi, We're trying to transfer billing admin roles. And I was asked what is our Billing Account ID. I have no idea what is it and where to look for it. I don't even understand whether we have it ...
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We have paid Jan month invoice but unable to see invoice in invoices list. Please check & resolve the issue.
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We apparently have 2000 seats in an Enterprise trial for Confluence, but it is not clear HOW we utilize that. We've got over 200 users on premium already, and I don't see any way to assign Enterpris...
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HI, I understand this software is geared more for teams; however, what if it is for just one person? What software would you recommend to manage projects and tasks?
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I believe somebady stolen my identity and stolen all my projects he’s remote connected thins and change his name under my name and remotely manage alll my accounts  ...
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I can not pay more.
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¡Buenos días! En mi caso yo no he hecho ninguna inscripción, sino que estoy en el mes de prueba gratis. En el cual se indica que se debe señalar que no deseo adquirir la aplicación antes de finalizar...
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I can not cancel my subscription. Please help me to unsubscribe. I am not interested anymore
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My billing for this month has gone up substantially. I would like to speak to someone in billing. They can contact me @ 678-602-2226
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I was using PREMIUM and it was deactivated I want to access the project and change my plan to free, but it doesn't work. What should I do?
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how can I work with you???
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Hi Sir, We notice recently invoice that contained tax information(as Figure1), but we found it that didn't add this colum before. Could you provide where can I find this policy? Thanks...
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An incident may be affecting Jira Issues linking Confluence spaces to Jira Project We are investigating issues linking Confluence spaces to Jira projects affecting some Confluence and Jira ...
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Invoice shows as cancelled - need to have it reopened so I can pay
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anyone haad this issue and knows how to fix - only me that uses the account only me with access don't know why it'd say i don't have access and i can't find where to 'ask the administrator' i want co...
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Dear Atlassian Team, I hope this message finds you well. We are using Jira Service Management in our project and have encountered an issue related to billing page permissions: When navigating to...
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Dear Atlassian Support Team, We are currently experiencing an issue with processing our subscription payment. Every time we try to make the payment, an error occurs. Could you please assist us in re...
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We need access to our billing history, but at the moment, Org Admin can't see anything; options from the documentation do not show up in our interface. I checked options from all perspectives,...
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I'm trying to upgrade to premium from our free trial, but I'd like to pay annually vs. monthly
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Hi all, I am trying to cancel a trial subscription before it moves to a paid solution but when following the steps it shows me that I do not have permission to do so - I am the only user on ...
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Dear sir Our payment is due but we are unable to process the payment via card, kindly advice
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We are facing issues for our Credit card payment on Atlassian account as it does not work due to some of RBI rules and We had tried more than 8 different banks, different Credit cards.
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