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×Hi - I believe my company uses the cloud version of Confluence. I'm trying to create an FAQ page for my team, but using an expand macro for every single question is taking forever. Is there any o...
Is it better to build FAQ hubs using native Confluence features or third party apps? This is a question I often get asked during product demos. My answer often depends on a variety of factors: your s...
Managing an FAQ hub can feel like trying to keep track of every single question, answer, and page all at once. You can use existing Confluence features such as expands or databases. But the more q...
If you've ever had questions about effectively managing SLAs, this article will surely help. 📊 In this article, we've looked at the most common questions and issues reported in customer stories, and...
Are you struggling to keep track of issues in your Jira projects? Do you find it difficult to prioritize tasks and organize work in Jira? If so, you may want to consider using labels in Jira. Labels ...
1. Why are we migrating to Microsoft Graph API? Microsoft has begun deprecating its REST API, and the service is ceasing to function, so we are migrating to the Microsoft Graph API. 2. Are there ...
...or the latest information – buried somewhere amongst a mountain of outdated FAQs.😱💼 Sound familiar? 😩 Don't let outdated knowledge bases sink your sales game. Enter Aura's dynamic FAQ p...
...articularly true in public FAQs, where businesses tend to show how great they are and all. Don’t do that! Instead, try to focus on the real issues and questions your teams and clients have. For t...
hi, Im setting up our Jira Service Management Knowledge base. A lot of users end up asking us to help them with FAQs or how-tos that already exist in the Atlassian knowledge base. So, i...
Hello community! I saw the announcement that there would be an easy way to share public links to confluence pages and believe that we should now be able to have an internal/external knowledge base f...
...rom the start, the FAQ hub extends its accessibility. Those without a Confluence account can access specific public FAQs in anonymous mode, both through Confluence and within Jira Service Management....
Got a question about Atlas? Check out the below, or find more FAQs in our collection. Got any suggestions to include? Comment below! ⤵️ What’s the difference between a project and a g...
Got a question about Atlas? Check out the below, or find more FAQs in our collection. Got any suggestions to include? Comment below! ⤵️ What’s the difference between a project and a g...
...want to have a main page with search bar and hyper links of FAQs article page and other important pages like How-to articles, troubleshooting articles and so on. And the main point is that I want t...
Hi, can you help me and explain how it is better to create a FAQs in confluence space for my customers?
...ynced via SCIM. You can enforce SSO for these users - this doesn't make them billable. Learn more about your Guard bill. Product questions Is there a public r...
Everyone wants to believe things will go well when they are about to embark on a project, but just like watching This Old House won't give you the skills to remodel your kitchen, reading about Atlass...
When creating a space for FAQ with ready only access rights for customers they are still able to hit the add / + icon suggesting they might create an article but then get the notification "We can't c...
Hi...does anyone have any ideas on how to use Confluence to manage the content for FAQ's, for Internal (Staff) and/or External (Customer) Users We have created an FAQ page in Confluence, but it w...
A nuestra querida comunidad, que tenga dudas sobre los productos de Atlassian, cuales son sus cambios y funcionalidades globales, estaremos haciendo una serie de rondas de PREGUNTAS y RESPUE...
Hello everyone! Thanks to everyone who joined us for our September 30/October 1 for the How to build beautiful and smart Confluence Cloud pages webinar. If you missed the webinar, can’t w...
Hi there! I try to make custom field in the Software or Servicedesk with table, but can't find it, is it possible to make this field? I use Cloud version of Jira. Thanks a lot!
The FAQ macro features an option, "And Labels", described as "If multiple labels are provided, only get content that has all of the labels rather than any." This makes me think it should be easy to a...
Love them or hate them, FAQs remain a popular format to inform and educate. I am often asked to create or format FAQs. Usually I use the “Table of Contents” method (below) for FAQs on a single p...
Hi. I want to create FAQ/ Knowledge Base in my JIRA Help Desk. When i am search, they only promote on Confluence. Is that true that only Confluence product can integrate with JIRA Service Desk? Can i...
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