I'm creating a new workflow and would like to automate a portion. If an improvement status is 4. Accepted but not likely or 5. Will not do and a user checks the Additional request for JPD I...
...omments - not in focus here) Approach: Writing a general comment that only triggers, if at least one of the relevant values is empty using "If: any match" (works) Using conditional smart v...
Hello everyone, I was wondering if there is an efficient way to block a transition based on the project category. For example if a project is in category A then block the transition. If the...
...dded a condition to limit the transition to "User Is In Any Roles (JSU) = Quality Engineer". I checked the Quality Engineer role has myself as a member. The Quality Engineer role is also i...
Hello, I am trying to set a condition for the custom field "CE". The transition should only happen in case CE >= 1. We have set this condition in other workflows in the past, but when we try to t...
...s there a condition I can use on my post-function to check to see if the object name already exists?
Hi Team, I have created a validator to enforce "Time Spent" field. So validator gives a log work alert message when a member tries to move a ticket to "Done" status. Hence, team member will update t...
...ne and I don't want this. I thought it might be possible to set a Condition on the All transition to prevent issues in other statuses from using it, however it seems that any condition that I s...
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...bsp; We ask our service desk team to update the Request Type to the correct relevant request type. In order to try to enforce this I have a condition on our Resolved transition that does a string c...
Hello. I need help generating a Groovy Script that let's me exclude certain projects from a User Condition. Any ideas? Thanks in advance.
I have a mono-repo with several services in it (in separate folders). I've used a condition to make sure that only when files within that folder have been modified, do I then build and deploy t...
Greetings, Community I created a form and would like to send a confirmation email to the person who created the ticket (reporter/initiator) and to the user that the reporter/initiator selects. I've ...
We serve multiple customers (aka "Organization") from our Jira Management Cloud. We want to set up a form to gather issues with field “Product”. It's a list of our customers products (not ours!). ...
The Rule can't recognize the From status when I add the Hidden condition or the member of any group condition.
...onfiguration is problematic (as I can access state A, B, C,... from everywhere including from the approval step). I added a condition to each of the "any"-transitions: "block transition if approval is pending"....
How can I set a rule that allows change transition status from in progress to done with the obligation filled issue field "customer"? Should I configure it in workflow? Which condition should I use?
I am working on Scriptrunner post function - Send Custom Email. I am needing to have the condition be if the Request Type is either Option A, Option B, or Option C. Each thing I have tried is not w...
Hi all, I'm trying to use the "Create a sub-task [ScriptRunner]" Post Function to create a subtask based on some conditions within a transition between "submitted" and "in-progress"; but I'm h...
I am trying to add a condition to my change workflow to prevent an issue from moving forward in the flow if the planned implementation start time is in the past. The specific scenario I am t...
Hi Community!! So I have a Form that I made into a request type so internal customers can submit requests. When trying to tie conditions to the newly created form, the fields don't s...
...ept A system can send the approval to Dept Head A, or maybe appears the list of user pickers of Dept Head A. Is it possible to create that condition on Jira Service Management? Will a...
How to block user role from executing certain issue transition when they are also the assignee of the issue?
...et my validators or conditions? Thanks!
Hi everyone, I'm trying to prevent a specific transition from happing using a workflow condition. The idea is that users shouldn't be able to use this transition if there has been t...
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